Lagoon Tower by Hilton Grand Vacations Reviews & Ratings

A 2-bedroom unit that sleeps 6 people with partial ocean views. It's the perfect location with first-class resort amenities on the beach!

Beautiful Complex within walking distance to Resturant and shopping with beautiful views of the Ocean. staff at this location is very helpful.

The nicest resort on the island of Oahu. The Hilton Hawaiian Village has everything you need for a great vacation.

2 Bedroom Premier (2BX) Size 1,025 sqft Accommodates 6 guests Room Description This spacious two-bedroom, two-bathroom ocean front view suite with balcony, located on the 3rd - 23rd floors, features a master bedroom with king-size bed and bathroom with a standard shower/tub combination and TOTO washlet. The second bedroom is furnished with two twin beds and bathroom with a standard shower/tub combination. The suite includes a generous living room with separate dining area, TV with cable, PlayStation 3, and queen-size sleeper sofa, as well as a full kitchen with rice cooker.

This is a fabulous resort. I stayed in the Lagoon Tower four years ago and again this year. The views are gorgeous. Hilton Hawaiian Village is the best resort in Waikiki. I won't stay anywhere else. It is just outside the really busy Waikiki area, so it has a nicer feel and is very tropical. The beach is beautiful and now the lagoon is useable. The rooms are nicely appointed and clean. I give it five stars.

The Lagoon Tower is situated next to the Hilton Hawaiian Village. The ocean view is magnificent and it is right on the new lagoon that just opened last year. The view of Diamond Head and Waikiki beach is breathtaking.

We rent through RedWeek multiple times a year, and this was easily the worst experience we’ve had—by a wide margin. For context: we’re a family of four traveling over spring break, and I come to Hawaii at least once a year. I’ll also say upfront—Honolulu isn’t my preferred part of the islands—but this property made it significantly worse. The building is shockingly outdated. It looks like it hasn’t been touched in 20+ years, and not in a charming “vintage” way—just neglected. The carpet, bedding, and bathroom were all borderline unacceptable. Cracked tiles with strange stains, worn surfaces, and an overall lack of cleanliness that made you question how this qualifies as anything close to a “four diamond” resort. On top of that, there were no safety features on the windows—if you’re traveling with kids, that’s genuinely concerning. We stayed a full week and were given one cleaning service. For a property at this price point, that’s not just disappointing—it’s absurd. The amenities were equally bad. Everything felt overcrowded and poorly managed. Despite the wristband system, the pool area was overrun, and the water itself was frankly gross—hair, sand, and cloudy conditions. It didn’t feel maintained. Staff were noticeably unfriendly and disengaged, which only added to the overall sense that no one really cares about the guest experience here. No poolside food or beverage service either—which is baffling. That’s basic hospitality, especially at a resort charging these rates. The pools weren’t heated, despite temperatures being in the 70s all week. So you end up with cold, unusable pools at a time when the beaches had a brown water advisory. That’s just inexcusable. If you’re going to position yourself as a premium resort, act like one. Onsite food was terrible—skip it entirely. Parking is $80, which feels like insult added to injury at this point. Sleep was another issue. Loud music blasting until 11pm every night, which is especially painful if you’re dealing with time zone changes or traveling with kids. And in the morning? Good luck—almost nothing is open early. Net: overpriced, overcrowded, poorly maintained, and badly managed. This place is a tourist trap, plain and simple. Not worth it.