Comments (67)
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Leanne W.
Feb 09, 2023If I book a room that has been verified and protected, does that make my booking safer, ensuring I won’t lose money.
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Maureen H.
Feb 06, 2023Hello, we currently have a three bedroom unit booked for March 24 through March 31. Would we be able to change a reservation to a four bedroom unit? Thank you so much.
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Robert V.
Feb 02, 2023If decide to buy a timeshare from redweek, after paying the advertised sale price and the other fees, will I be taking over payments as well?
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Theresa
Feb 02, 2023What is medium season and high season
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RedWeek Support RedWeek.com
Jan 31, 2023Don, when travel insurance is purchased, the policy number is always displayed in the My Trips section of your RedWeek Profile. If you need additional help in locating your policy number, please give us a call at 1-866-971-1737 between 8 a.m. - 4 p.m. Pacific time, Monday through Friday.
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RedWeek Support RedWeek.com
Jan 31, 2023Megan, to filter postings by dates, when viewing a resort page, you'll want to select the red "View More" button to expand the view of the postings so all can be viewed. Once the expanded page loads, you'll see a white "Select Dates" button on the left side of the page right below the resort photo. Select this, and a calendar will appear that allows you to define by your month and year. If you're looking for a specific range of dates, you can also select the blue "I have exact dates" text that will allow you to narrow your preferred date range even more narrowly.
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Don P.
Jan 30, 2023 (edited)I have a booking. I bought travel insurance for $168.57. Due to poor health I have had to cancel my trip. The insurance company wants the insurance number. I have no record of insurance other than the amount in the booking. Can you help me with the insurance policy number?
Don Parsons
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Megan B.
Jan 29, 2023How can I filter by dates?
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RedWeek Support RedWeek.com
Jan 26, 2023Dereke, we've passed your concerns onto our rental team and you should be receiving a response very soon!
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Dereke J.
Jan 26, 2023I'm trying to get on contact with you to get my listing posted but nobody answers my emails
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Ray M.
Jan 21, 2023 (edited)Hey! What gives Redweek?! You are only listing or hiding postings that are not ‘verified’ by your expensive and inconsiderate process. What a cheat, I’ve been a loyal customer w/o a single issue for 15 years and now you want me to pay much extra for something the customer gets for free?! What gives here, GREED?
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RedWeek Support RedWeek.com
Jan 18, 2023To speak with one of our customer care representatives, please call 1-866-971-1737 between 8 a.m. - 4 p.m. Pacific time, Monday through Friday.
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Mick
Jan 17, 2023I need help talking to a redweek rep for some guidelines, if that is possible. There is no phone number to reach anyone?
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Khanin N.
Jan 16, 2023When an owner posts the ownership type as deeded, is there a way to reach out and verify the ownership type?
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Phil J.
Jan 15, 2023If I buy a week from an owner do I pay a resort fee at Desert Springs Villas in Palm Desert?
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Bart G.
Jan 15, 2023My active postings for 3/11 and 3/18 for Marriott's Maui Ocean Club are not showing up on the TIMESHARE RENTALS page. Why?
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Nadia R.
Jan 09, 2023If want to book a rental, but it’s not protected and verified. Is it safe?
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Dianna A.
Jan 04, 2023Rented a week from your site. Now divi phoenix aruba states they don’t accept RCI owned rentals ?
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Michael C.
Jan 02, 2023 (edited)Once you make a reservation, what is the cancellation options
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No name
Dec 29, 2022Why do I hear anything from red week to rent out my unit
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