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Original Message:
Interval International 2010 Resort Directory (by Robert R.):
I just received my II 2010 Resort Directory, and I am wondering if I am the only one who thinks that they have made it practically useless by removing the text describing each resort. They have reduced the space given to each resort by about half. There is one small photo, name and contact information, and a list of icons to describe amenities. They say, "So, explore this Resort Directory and let your imagination whisk you away." You will certainly need a vivid information now.
I know the web site has more information, but there is something about the book format that makes is pleasant to thumb through. Customer Service first told me they were "going green" and then that it was to include all of the resorts , including those in the appendices (a small fraction.) I don't buy either of those explanations.