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2 weeks/hear as bonus weeks (by Susanne G.):

We bought at Sunset Beach this year (July). Part of the "deal" was 2 weeks "pay as you go" bonus weeks, every year for 99 years. We are now trying to book one of those weeks but absolutely no one knows anything about what we are talking about, nor does anyone answer phone messages or emails!! We've contacted the sales office, the reservation desk, and Pueblo Bonito Premier. No one can help! Our salesman, Sal, and the GM will not respond to our correspondence either. Barbara in member services had no idea what I was talking about. Three weeks ago I forwarded the paperwork we received so she could look into it, but we have not heard back. If you've had experience with this, or a similar deal, could you please let us know how it turned out. Buyer Beware!!!!!