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Vida Vacations & Grand Mayan lies (by Robert B.):

I just got scammed by them to be a sales rep they We're going to hire me but weren't upfront There a disgrace to Mexico and canada the interview Was 5 minutes said I was hired no communication nothing Then 1week before the flight they send you a 1 way ticket Threw the Usa illegally they say to lie to the border guards And say your going on a 2 week vacation and your staying At the grand Mayan the sales manager names are Phil hart and Jeff shewfelt real scum bags recruiting Canadians To scam people in Mexico then insult you say they Really don't need you call you all kinds of names I alerted the border patrol about them and anti fraud Units

robertd617 wrote:

Short version: promised 90 minutes and $300, received OVER 4 hours and $0.

Longer version: Having read reviews from people who have lost their money, I should begin by saying all we lost was a half day of our vacation, but we are still mad a week later. We were convinced by Efrin Fitch, who the timeshare people themselves refer to as a "body snatcher" at the Advantage Car Rental that a pleasant 90 minutes would earn us $300 CASH "green money". At the 3 hour mark, after Nick (and Ian, and others) had used every ridiculous combination of numbers possible to make buying at Grand Mayan seem like it made sense, we told him no thanks and ask for our gift. After 30 more minutes of "survey" with Rafael and such questions as: "describe in one word why you are not taking advantage of this wonderful offer", we again ask politely for our money. After over 30 more minutes of stalling us and handing us back and forth between different people, each of whom was supposedly going to help us, we finally gave up and left in disgust, just as like several other vacationers ahead of us had done.

The icing on the cake was when we ran into Nick at the Walmart in Cabo that same afternoon. He tried unsuccessfully to avoid my family, and when I ask him (in front of his girlfriend) if he was proud to lie for a living, he acted as if he had no idea why I was upset and suggested that I go back to the Grand Mayan and "just ask for my money".

As I told my ordeal to every tourist who would listen all week in Cabo, I heard more and more similar complaints about Vida Vacations in Los Cabos, as well as complaints from people actually staying at the Grand Mayan, a subsidiary I think of Grupo Maya. My motto now: No Gracias.