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Re: Vida Vacations & Grand Mayan lies (by John I.):

Same story - different players. You are far from alone in this situation. You have contacted Vida in an attempt rescind your purchase and you were rebuffed. Don't fall victim to any company who can get you out of your contract - for a big upfront fee. It won't happen. However, Vida fashions themselves as an upstanding corporate citizen and a fair player. Your best bet is to start contributing to all the "complaint sites." Vida hates bad publicity, and has a department to handle internet static. Many people have come back to these complaint sites, after communicating with Vida customer service and reaching some sort of agreement. Who knows what the settlement might be. However, you have to make some noise to be heard. Good luck.