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Original Message:

Re: Has anyone used Timeshare Realty Specialists (by Chris L.):

So I stumbled across this message board while looking for a place to leave a review for M.T.G Consultants.. we had a timeshare we were foolish enough to buy into. Me and my wife went to the grandview in las vegas for our Honeymoon back in 2012, and when we checked in this guy Jeff Rausch greeted us and gave us an offer for a discounted rate plus free tickets to a concert that weekend if we attended a short tour. Long story short and 6 hours later, we were stuck in a room going back and forth with several salesmen just slamming us with offers to sign their contract every time lowering the price when we said we needed time to think, we finaly caved when they tossed in an offer for a free cruise voucher instead of the concert tickets, we weren't really interested in the show they had to offer anyways. We eventually found out how rediculous the loan and financing was for what we had just signed and that the amount of points we purchased for the timeshare was never going to be enough to really use for a vacation without upgrading. We found that out a few months later when they invited us back for a owner update meeting, and got suckered into upgrading after them telling us our membership level and point amounts were not going to be sufficient to really have the flexibility to book what we desired. Looking back I feel like a moron for getting such a huge loan, we would have payed almost $100,000 after the upgrade was finished being paid off and half of that was just the interest.. our monthly payments were double what I was paying for my car. We needed to get out of this situation and grandview was absolutely disgusting when we tried to work with them to get out of our contract. So we looked on the internet to find another option, and saw how resell companies were unreliable, but stumbled across a couple cancellation companies. M.T.G was the most affordable one we could find, and really after the monthly cost of our mortgage they were the only ones we could swing. It took us 4 months working with them to get out of the contract, which was fair considering how bad we made our situation before working with them. It wasn't too painful to go through the process with them, they did require us to do a little bit of work on our end but anytime we called or had a question our case handler was always there for us which really made us more comfortable through the process, and really the only reason we stayed with them, that and they did work with us to do a payment plan so we didnt have to cough up the full amount, we only had to pay 250 for 10 months and they started work after the first payment. If anything their customer service was reliable and empathetic which was more than I could say about the resort. In the end we managed to get a deed in lieu option from the resort, in addition to a guarantee from the resort that we would not be held liable for any past or future debt for the timeshare and our credit would be untouched. Since April when we sent back the confirmation and they replied to confirm we are free and clear we have had calls from our case handler every other week to check in and confirm our credit is still clean, and the plan is to do this I guess for a couple more months just to make sure. I can't speak for anyone else, but we really are glad we went with them and not the other companies who were asking for like 7,000 to do this same process, if at the very least the sense of calm they gave us was worth the trust that they can help us out. All I can say is for the love of god do not fall for any offers for free crap from the resorts, it's not worth the stress, but if you need help these guys are worth your time.