What's it like ???

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Original Message:

Re: What's it like ??? (by D H.):

It is surprising becuase the luxury they show you while on tour is not what you get when you go there regularly..our experience was very unpleasant..the beds were sorry, linen needed to be cleaned...house keeping came and tried their best and brought us pillow for the sofa sleeper...in the late night some one hit our room window so hard and cracked it..we called security, he directed us to customer service.....Jennifer in customer service directed us to back to security... no one showed up until daylight!!! our children were terrified!!!!!!!!!... we called again and no one came until the morning....it was awful.... I am sorry for the house keeping crew...