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Re: Re: Re: Re: Vida Vacations & Grand Mayan lies (by Laura B.):

I had a similar experience, to the point where one of the sales managers put his hand on my shoulder to keep me from standing up, refused to give me our credit card back, amongst a miriad of other things.

I filled out a written complaint form with guest services, kept a copy & did follow up on it after we got home. They eventually gave me 1 free week, which was better than nothing.

We are at Nuevo Vallarta now, did not fall for their enticements, did not go to the "meeting" even though we actually would have liked to see future plans & did have questions.

We had a great week & this just proves to avoid those meetings at all cost. It is really to bad.