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Give us an opportunity to make things right! (by Lester W.):

Wow, you got a response! We own a Grand Mayan timeshare and despite the problems that have been reported and we occasionally have, I believe that the Mayan resorts is one of the better timeshare resorts out there. We usually are treated with respect at the sales meetings, although they always keep us longer than 90 minutes. Sometimes we get a real jerk as a sales person, but that seems less and less common.

Conversely, we purchased at Hacienda del Mar (Cabo) thinking that we got a good deal, and later on we discovered that we were lied to (multiple ways) just to get us to sign up. There is an example of a terrible timeshare company!