Kona Coast Resort I

This has to be an all-time favorite spot. Beautiful and very relaxing. Somethng to do for everyone. Lots of mongeese around (sp?)!!!! Top notch all the way.

Spent 9 nites in Feb. 2009. Units are redone, good size and very comfortable. I was in least desirable area near maintenance bldg. But place was quiet and clean.

I just returned from a two week visit to my two bedroom two bath unit (9- 201) at KCR I and my family and I had a grand visit there from December 13- 27. I am an owner and I had rented an additional week. The unit has been upgraded, redecorated, and is very well maintained. The staff is very pleasant and accommodating.

We plan a return visit in a similar timeframe in two years.

KC1 and KC2 share the same property but have distinctly different units. Redweek did not see fit to separate the listings (despite prompting) until recently. This may be related to KC1 recently being downgraded to Silver Crown by RCI and Select (one grade below Premier) in II's new rating system (while KC2 maintains its top ratings). That still makes KC1 a pretty nice resort, with a great location and good amenities.

A refurbishment was recently completed at KC2. Owners are generally pleased with the results, although some feel the large units are overfilled with furniture and the color scheme is too dark and contrasts with the light colored kitchens (not refurbished). Shell Vacations is now proceeding with a refurbishment of KC1, however, they have not stated how many units will be included or what the timetable is. Until then, many prospective owners, renters and exchangers will be in a crap shoot regarding what quality level they will get. This is the reason for the 2 star rating. A refurbished unit would likely merit 4 or 5 stars.

stayed in 1st floor unit in building 12 - entire building other than our unit was being worked on. Jack-hammer noise began at 7:30 am and continued to 4 pm. Bed worst one ever slept on...Bed itself was 18" below the top of the bedside table that was next to it and not quite level with the BOTTOM of the headboard. called 1st day arrived Saturday and asked for help on bed - "sorry, nothing they could do, but member services will be in Monday, would I like to leave a voice mail for them?" Maid service sent over a TWIN-sized egg crate (bed was a King) that could not be used under the sheets because the sheets were too tight. Called member services first thing Monday morning and told "hewas on jury duty that day". Begged front desk to care for somehow. Finally, extra padding added to bed. Maid said she would report the condition of the mattress. Said several in the resort need to be replaced. Also, during stay, Lost from unit 14 kt gold earrings. Reported to front desk. They said they would notify security. I was never contacted by security--no follow-up with me ever done. Large cock-roaches in kitchen probably because all the doors in the building were left open all day while the rest of the units being worked on.