Cypress Pointe Resort II GrandeVillas

I rented a one bedroom unit from another member that was very kind and generous. Unfortuately the unit was in the "older" section not yet remodeled. We had signed up to view a timeshare in order to gain low priced tickets to Disney. This was the 1st day we arrived and gave the time share an honest viewing. The unit they showed us was remodeled and beautiful. The price was steep so we decided we would not buy. When the manager came over to give us a final "closing" pitch he became quite rude and offensive..I informed him that his resort did not warrant the prices they were trying to fetch. The unit itself was small but ok, the problem was that the unit smelled of a musty/mildewy smell that was so bad we changed to another hotel and left 2 days earlier then we had to. Upon leaving the resort I had to take all our clothes to a laundry mat. Final note we killed a cocker roach in the bathroom which was the final straw..Never again!!

Just got back from two weeks over Christmas in Florida and had to respond. My wife and I celebrated our 25th anniversary with our three children in their twenties. The three bedroom suite was just wonderful. Close to every possible attraction, great restaurants (affordable yet enjoyable - and we could walk to them and enjoy a fancy drink without driving), and the complex had tennis, swimming, and basketball for the kids. The suite gave all of us our space to relax. Having your own washer and dryer was great. We are excited about planning our next future trip through redweek.

Thanks to Mr. Eugene Donohue for ensuring that we had a wonderful time.

My husband and I are owners here and have never been disappointed with our stays here. We recently stayed in a two-bedroom unit at this resort. The grounds are well-kept and the two-bedroom units are spacious and comfortable. The one-bedroom units are okay for a couple, but not really big enough for a family. Full kitchen and laundry in the two-bedroom units. Lots of on-site activities for the kids and a fun pool with a "volcano". Every comfort of home within a mile or so of Disney World. No problems at check- in.

There's a large "Winn-Dixie" store within walking distance, but I recommend a rental car if you'll be going anywhere other than WDW. There is shuttle service close-by.

If you can secure a rental here, it's well worth it. Some units are currently being refurbished. Although the improvements look promising, the units were nice to begin with.

Rebecca Family of five.

We are owners in the Sunterra Trust and thus have access to the resorts in the Trust for short-term stays. We just spent 2 nights at the Cypress Pointe GrandeVillas and are exceedingly glad we hadn't booked a longer stay there.

The 1-bedroom unit is extremely small. A wall with a door and a window separates the living room/kitchen from the bedroom/bath. The only natural light in the unit comes through the balcony doors in the bedroom and a small clerestory window in the bathroom. The living room is minimally furnished with a sofabed, a floor lamp, and small coffee table. No TV or other amenities or comforts. If you want to watch TV from the couch and not the bed, you swivel the TV in the bedroom toward the door between the bedroom and living room and watch through the door.

Although the unit is supposed to accommodate 4, do not mistake this capacity for privacy for 4. Also, the kitchen table seats only 2.

The upholstery everywhere is stained, the drapes are falling off the rods, the vertical blinds work grudgingly, and the bedspread and other linens are literally threadbare. The bathroom is dated and run down. Only the toilet is closed off from the rest of the bathroom, closet, and bedroom.

According to the literature in the room, if we exhausted our scant ration of toilet paper, soap, tissues, etc, we were advised that additional supplies were available for purchase at the little on-site store. Does anyone else find this business practice offensive?

There are fees for Internet access and local phone calls.

On the plus side, the unit was clean, the location is terrific, and the stay was relatively inexpensive in terms of how many Sunterra points it cost us for a 2- night stay.

We did not use the pool or any of the other outdoor resort amenities.

With all the fabulous places there are to stay in Orlando and surrounding towns (including other Sunterra properties), we will not visit the GrandeVillas again.

This was our first stay at Cypress Pointe; we are owners but this isn't our home resort. We decided to stay at Cypress Pointe just to try it out and compare it to the other Sunterra locations. Since it was just my wife and I for this trip we only needed a one bedroom unit.

Our visit was during the first week of September and we arrived on a Thursday so the resort was not crowded and it pretty much seemed like we had it to ourselves. Visually, it was very appealing and looked well cared for; the reception-check in area is airy and we were greeted by a colorful caged parrot as we walked in. Unfortunately, the person at the reception desk was less than friendly, not what we're accustomed to. He wasn't rude but he wasn't overly friendly like we're normally greeted by Sunterra staff; it felt like we may have inconvenienced him by showing up. Our flight arrived early so we told him that we understood we are early and knew our room was most likely not ready. We asked him if he would take our mobile number and give us a call when we'd be able to check in. He told us, "No - we don't do that here". We didn't make an issue of it even though at the other Sunterra resorts we've been spoiled by their friendly customer service and attitude, especially when they were more than happy to give us a call when our room was ready. So we went to Univeral Studios for lunch and some fun - around 5:00pm we returned to the resort and checked in.

Our first impression of our room wasn't as visual as it was odorful. We opened the door to our fourth floor room and were immediately hit with a musty 'wet mop' smell. We opened up the patio door to air it out a bit and that seemed to do the trick. As I said earlier, it was only the two of us so we didn't mind so much that the bathroom and the bedroom didn't have much of a divide or a door for that matter. There were curtains you could close that divided the bathtub from the bedroom. And the toilet had it's own separate room. The view from the patio was of the other resort buildings - no biggie, we weren't there for the view. There was a convenience store directly behind our building and it carried pretty much everything you would normally find in a convenience store. Parking was directly in front of the building but it can fill up fast so you may have to search for a spot close by.

Cypress Pointe is easily minutes away from Interstate 4 and all the main theme parks, and a short two minute drive from Downtown Disney. There are tons of restaurants across the street and surrounding the resort, everything you need is right there.

Of the Sunterra Resorts, this was not our favorite - I'm sure it will work for most, but we just seemed to have a more comfortable time at the other resorts that are just down the street.