Paniolo Greens

I was amazed upon my arrival to find the pool area was under construction. We were never notified about this issue until we arrived. Several family groups renting the rooms needed the pool services for their children and elderly. No other accommodations were offered or given if asked. There was a community pool nearby on the golf course and we could not use it. The location is very far from the main city to purchase items over and above normal needed items. There were roaches and ants in each room we encountered. We rented 6 units and the maid service was fair. Sometimes we would request something and given a reasonable length of time, we would have to call again for service, if ever we could get something from the resort manager or staff. We did forget something and was never called about it, but we had to go back and inquire about another issue and they located the lost item and returned it. Kinda strange. At least we got our item back. The rooms for large gatherings were uncomfortable due to the fact they were not very large and the sound quality could be inappropriate for such activities. People were smoking in the open areas and the were no designated smoking areas set up. Golfers were even smoking on the greens and it was very unpleasant. I have definitely been at better locations...In Hawaii.

I WAS AT THIS RESORT FROM THE 29TH OF OCTOBER TILL NOVEMBER 5TH WHAT A GREAT RESORT IT WAS ABSOLUTLEY BEAUTIFUL WELL MAINTAINED SURROUNDED BY MOUNTAINS AND YET JUST A FEW MILES AWAY FROM THE BEACH OUR UNIT WAS A 2 BEDROOM NEAR THE POOL AREA IT WAS GREAT BECAUSE THE WIRELESS RECEPTION WAS PERFECT SO I COULD ACCESS THE INTERNET RIGHT FROM MY CONDO ALL OF THE SHELL VACATION TIMESHARES ARE TOP OF THE LINE HEADS DOWN THEY SURE MAKE VACATIONING THE BEST IN FIRST CLASS I HIGHLY RECOMMEND IT HOPE WHO EVER DESIRES TO GO HERE MAY ACCOPLISH IT THIS ISLAND IS BEAUTIFUL WORTH SEEING

We just spent our first week at Paniolo Greens. What a delight! We were in a bi-level unit overlooking the golf course, mountains and ocean. The unit was beautifully furnished (and the furnishings were being replaced!); very clean and well-equipped, down to laundry and dishwashing detergent and coffee filters; and the service and amenities were top-notch. We enjoyed the quiet and serenity of our setting, yet world-class beaches and snorkeling were only 10 minutes away. We visited the beach-front Waikola complex and other Kohala Coast resorts and are pleased with our decision to purchase an interval at Paniolo Greens.

M.S., Vermont

We just returned from Paniolo yesterday. I would highly recommend it, especially for families. There is no restaurant, drinking, bar, etc., and it is definitely family-oriented. No gangs of adolescents hogging the spa at night! The condo was EXTREMELY spacious and immaculate, with very soft and clean towels which were replaced as often as we asked, and definitely mid- week if you don't ask. The kitchen was the most well-equipped I have seen yet. We had a ground floor unit which had its drawbacks, such as feeling like you couldn't leave the sliders open at night, walk around in your jammies, and DEFINITELY was noisy since the large family upstairs had to move furniture every am and pm to arrange for sleeping. The ground floor units are good if you don't want to do stairs, because they are all on one level. The upstairs units have the kitchen and living room on the second level and the bedrooms upstairs. I would defintely ask for a second/third floor unit next time.

We were astounded at the friendliness and responsiveness of the staff! They were great! I had read some less than great reviews online and was concerned, but there was NO NEED to worry at all. We would definitely go back. The location was good too, because it was not humid at all. We went in July and we definitely needed the A/C for $5.00 a day. It was well worth it. We would have been very hot and humid without it in July. We often turned it off and used the ceiling fans, but at times, needed it. Thirty miles away in Kona, on the coast, the heat and humidity were UNBEARABLE, but we were very comfortable as Waikoloa sits high up and is windy and dry. At a different time of the year, I probably would not have added the A/C.

Our favorite beach was "69's". In contrast to Hapuna beach ( which is a lovely, sunny, classically beautiful beach), 69's had plenty of shade, and in July we needed it. We couldn't even walk on the sand at Hapuna without shoes. 69's is not well-marked, it is named after the electric pole number closest to it, but you just follow the same road past the parking lot to Hapuna Beach and it is the next parking lot. I snorkeled there and it was FANTASTIC, so many fish and you don't need to go out very far AT ALL!! Very close to the beach, there are zillions of fish. It is a great snorkel beach for kids, and inexperienced swimmers. A bit farther out, I snorkeled with a turtle, and that is the highlight of all my snorkeling adventures to date.

This resort is not the Westin or the ultimate in luxury, but it is affordable, clean, well-equipped and well-located. I would definltely recommend it wholeheartedly. I had one complaint and that is that you have to go to the pool area or front office to get online. The rooms did have internet access, but it was dial-up.

Just returned from 2 weeks at Paniolo Greens and had a great time. The resort is remote and will require a car to do any sight seeing!! Our room looked out onto the 2nd green of Waikoloa Highlands course a Robert Trent Jones course. Keep in mind, Waikoloa means "windy city" and it is all that and a bag of chips. Good news is that you do not need to spend the $5 per day fee to have air conditioning as by the time you come back to your resort for the eve the trades are cooling it off nicely. The bad news is that it is always playing golf in a 4 club wind and for my money not worth the $100 ( $60 for exchangers plus $40 club rental ). Unit was well maintained and spacious and the staff is the best I have ever dealt with bar none. Including the maintanence man Jon who took time out to open a coconut we had collected the day b4 on one of our excursions! If you are looking for snorkeling or nice beaches you have come to the best part of the island! Wailea beach is the best for both. We saw a manta ray ( easily 7 ft wing span ) stingrays and many beautiful fish. A-Bay is overrated but nice. Hapuna beach is very nice for swimming! For you ppl that want activities at a discount, sit through the SVC activities breifing they have Sat, Sun or Mon morn then go into Kailua and see Paulette and get cash for sitting through a timeshare which also gives you the Daimond card and many discounts. The best deal was Boss Frog who are with Wyndham. Maile gave each couple $150 cash to view a timeshare. Very non-threatening in both presentations unlike Florida! You must take a helicopter to see the lava. Only way now to see it as it stopped flowing to the sea June 07. Awesome!