Hacienda del Mar Resort
47 rentals: $114 - $500 per night
11 resales: $100 - $3,999
points/credits from $0/ea
This magnificent resort is located in the mystical desert landscape of the Baja Peninsula. Surrounding the resort are golf courses that will challenge any handicap, or you can explore the peninsula, known for its beauty and endless photographic opportunities.Hacienda del Mar Resort
Carretera Transpeninsular, Kilometro 10, Mesa Desarrollo, Cabo del Sol, Lote-D
Cabo San Lucas, Mexico 23410
- Car Rental
- Grocery Store
- Kid Friendly
- Laundry Room
- Medical Facilities
- Outdoor Pool
- Whirlpool/Hot Tub
- Boating (6.2 miles)
- Fishing (6.2 miles)
- Scuba Diving (6.2 miles)
- Shopping Area (6.2 miles)
- Wind Surfing (11.8 miles)
- User: jacks251
- Posted: Mar 9, 2015
We rented an owner's week into a one bedroom/two bath through Redweek.Com and we had no problems with the transfer of the resort reservation to our name or in checking into the resort. However, when we reached our room, #3637, we could not believe where they had put us. Our "Garden View" was of the resort's maintenance yard (see attached picture). The shower had black mold growing in the corners and along the lower edges of the shower stall (picture). The grout on the kitchen counter top next to the sink and next to the stove top was filthy and stained to the point that we couldn't even clean it ourselves (picture). The underside of the kitchen counter had been chiseled away so that a half refrigerator could be slid under the counter; there was no finish work or cover to the opening, just jagged concrete hanging down (picture). The balcony beam had not been repaired after the hurricane and the beam covering was hanging down loose over the balcony (picture). The glass sliders to the balcony consisted of four panels and the one panel that was supposed to be anchored (screwed) into the wall of the condo, was not, therefore we had no way of locking the slider to the balcony and no way of locking our condo (picture). All this for a room for which we are paying over $100.00 a night; what a bargain! We immediately went to the front desk to ask for a different room and was told none was available as the resort was totally booked with a convention. We were stuck as we had already paid for the entire week to the timeshare owners. So each morning we were awakened to the sound of trucks, a backhoe, a skill saw, shoveling of stones and sand through a screen, talking and noise from the yard workers, etc. So much for our "Garden View," sitting on our balcony and a relaxing week at the Hacienda del Mar Resort. The resort itself is beautiful, clean and well kept. The pool side chairs, especially with an ocean view, suffer from the morning "towel reserve" phenomenon which was disappointing, but if the resort won't enforce "no reserving of chairs," there isn't anything the guest can do. Our room was so far back on the property, and from the ocean view, it was not worth the effort to try and play the "chair reservation" game; we settled for quiet chairs by the smaller pools on the back of the property. The restaurants are nice but expensive. We were so upset by our treatment from the resort that we decided not to spend any money there on the property anyway. We had a car and drove into town to buy anything we needed and to eat any meals when we decided to eat out. Our maid service was good, but there was only so much she could do with the mess they called a room. We were very disappointed in our stay at the Hacienda del Mar as we had read so many positive reviews on Trip Advisor. This experience had nothing to do with Redweek or the owners that sold us their week at the resort. The entire problem was with the Resort that put us in a room that was obviously used for "overflow emergencies" and then was unable to put us in an acceptable room later in the week. They will not guarantee you a certain room, therefore you are at their mercy when it comes to room assignment. This was a total rip off by the resort and they should be ashamed to treat ANYONE, gringos or not, in such a poor manner. We would NEVER consider going back to this place or recommending it to friends. Fool me once, your fault, fool me twice, my fault!! Renter Beware!! Pictures available on Trip Advisor site.
- User: a123
- Posted: May 4, 2014
Traded into a 1 bedroom luxury unit for one week, followed by a second week in a 3 bedroom, 4 bath Penthouse unit. Both were very nice. Noise from units above can be heard some times. This was our 4th visit to HDM. The staff is exceptionally helpful, grounds are immaculate and a variety of pools to choose from. Prices in the restaurants are high as noted in other reviews. Tomatoes services was very slow and food was average. Girisoles offers a good value and quality as do the pool bar menus. No pressure to take the timeshare presentation. They up the offer if you turn them down the first time. We opted out. Shuttle service from the airport via Trans Cabo was good. We used Grey Line in the past which is also good. No swim able beach, thus we rated the location as a 4. On site Cactus Spa offers weekly specials and offers a good massage. Excellent Spa facilities.
- User: scottc257
- Posted: May 4, 2014
- User: jl253
- Posted: Jan 14, 2014
We have had nothing but amazing service from a friendly staff who is willing to go above and beyond for your enjoyment and pleasure. This is a perfect place to be for a week with family, kids, and friends.
- User: les13
- Posted: Jan 7, 2005
- Updated: Jul 9, 2013
We are owners of this property and have enjoyed it for years. It has many good attributes but...
BEWARE of weeks 51 (Christmas) & 52 (New Years). This year our week 52 begins in early January (according to the resort's calendar). In short, you don't get what you purchase (we didn't think to check "their" calendar 7 years out when we bought).
Only in Mexico would a resort take advantage of their best customers this way...
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