Club Velas Vallarta
10 rentals: $96 - $286 per night
see details below
3 resales: $1 - $8,000
points/credits from $0/ea
see details below
0 exchange weeks
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Vacation dreams become reality when they begin at Club Velas Vallarta. Listen to the sounds of the Pacific Ocean or stroll through the palm-laced gardens on the grounds of this beautiful resort. Water activities abound, and other sports are available, too.
All inclusive program is mandatory.Club Velas Vallarta
Avenida Costera S/N LH2, Marina Vallarta, Apartado Postal 139B
Puerto Vallarta, Mexico 48354 map it
- Car Rental
- Children's Pool
- Conference Facilities
- Grocery Store
- Health Club
- Kid Friendly
- Laundry Room
- Medical Facilities
- Outdoor Pool
- Scuba Diving
- Spa Services
- Wind Surfing
- Horseback Riding
- Shopping Area
- User: melaniek35
- Posted: Mar 12, 2009
We have stayed four times at the Velas and loved it. We purchased a timeshare there and feel you can really relax and enjoy yourself. The food and service were great! The weather is perfect every day. Nice pool and staff too. One week we brought guests and got a second unit. Whenever they come back from vacation now they say, "It's not the Velas, but it was nice."
- User: lori231
- Posted: Apr 21, 2008
- Updated: Jan 26, 2009
I am blown away by the other reviews on this resort. I have to believe that they were left by owners pitching what they have to sell. The photos of the rooms here on this site are totally bogus. We stayed the 2nd week of April 2008. The Velas has very rude staff, except for the pool service people that we came into contact with. The doormen never smile or greet you. They dont even say hello or excuse me when they ask for your room number each time you walk through the front entrance.
The counter people are robots that seem to hate their jobs. Check in is a chore. The lobby decor is sparse and very non-descript. The vast majority of the guests are obese, and they graze on the "all-inclusive" food and beverage all day long while beaching themselves by the pool. It is both entertaining and disgusting to watch. The room decor and furniture are minimal at best, and there is not a hint of color to be found. There is a silly one-card-one-towel policy at the pool, even though they gave us 2 cards for 4 people. The staff at the towel hut is argumentative and rude. Thirty bucks for a lost towel or card.
There is no need to order any non-alcoholic drinks, as they all come that way. The food at "La Ribera" by the pool is awful. We began calling it "La Basura" or The Trash after our first and last purchase there. The evening dessert display is visually appealing, but is inedible. The prices are absurd and the good service is reserved for the locals only. I think that a big issue at this resort is the all-inclusive arrangement. We opted out of that nonsense from the get-go. Everything they serve is mediocre at best, except for La Andrea, the 2nd restaurant on the property. We started buying our 12 dollar burgers there. The all-inclusive guests reminded us that we could just get the pool boy to bring us stuff from La Basura. They had apparently never thought to extricate themselves from the lounge chair and walk 50 yards to get food that was 100 times better than what was available at their chair.
Another irritating thing is the pool-side music. Why in the world would I travel to another country only to listen to twenty and thirty year-old American rock songs by the pool? Where's the Mexican music? What they played was way too loud and it just drives you nuts.
There is an outfit called Vallarta Adventures that has an in-pool scuba thing on site and the teacher is an unmotivated potty-mouthed little American chick that really thinks she's something special. She dropped three "f bombs" within 5 feet of us when she thought she had lost her goofy sunglasses. It turned out that they were right there in her purse the whole time. No apology, but that's no surprise.
Walking to and from the marina for meals was a treat. The local people that walk toward you will absolutely not give you one inch on the sidewalk. They will run you off onto the grass without even a thought. This happened so many times that I finally realized that they really don't like us being in their country. They kiss up during the day because they have to, but on their own time, we are trash under their feet. Forget about taking a taxi, as they will charge you 4 bucks to drive 4 blocks.
The timeshare pitches and tour salespeople around P.V. are endless and extremely rude and annoying. You can't go anywhere without the calls from people trying to sell you this and that. Tours, atv rides, canopy zip lines, snorkeling trips, etc. All day, every day. When I was a kid, I remember a lot of cockroaches in Mexico. There are less of the little ones now, but I think they've morphed into timeshare and tour salesmen instead. Just like cockroaches, they hide in little spaces until its time to spring out on unsuspecting prey. Do yourself a favor and ignore these vultures, if you can. They are the plague of an otherwise decent place. Because of them and the ridiculous food prices, we are unlikely to return to Mexico any time soon. It's back to Hawaii for some real hospitality. Mexico used to be a bargain, and that allowed us to overlook the list of negatives, but no more. The prices are ludicrous and, frankly, all but one meal was disappointing. We have better Mexican food in Colorado.
Timeshare sales at the Velas are equally as annoying. They call your room daily and they won't give up. I told them that their place was so unimpressive that I would never buy there and they still kept calling! Well, we were ultimately able to ditch them, but barely.
Each night, the drunken, overfed all-inclusive guests drag themselves into the lobby/lounge for some very cheesy entertainment...and drinks of course. We began calling this the "adult summer camp" because of the immature nature of the entertainment. Mimes, casino night and mariachis, and always the ever-present free drinks. Alcohol-free that is! These half- dead zombies just sit there in the middle of the room on Target- quality chairs and tables, squeezing every dime out of there 100/day/person all-inclusive rate. These people are consuming 12,000 calories a day and not blinking an eye! Eat in the morning, eat and drink all day long at the pool, hoist themselves up in the evening and go to dinner and dessert, then to the lobby for drinks and cruddy entertainment! It is pathetic and depressing, but heck, it's "free"!
Oh, I must mention the blasted peacocks on the property. They wake you up at 5:30 every morning with their high-pitched squealing every 15 seconds. Who in their right mind thought it would be a good idea to bring these things to a place where people overpay for rest and relaxation? I swear I was ready to strangle one of these dumb birds! The white one jumped up and attacked my son, leaving a permanent scar on his arm. Beware!
Another thing is the turn-down service, usually at 4:00 in the afternoon. You come back from the pool at 6:00 or 7:00 and mess the whole place up getting ready to go to town to search out some reasonably priced food (a hard task) and then you have to call down to the front desk upon your return because you have no clean towels left for the morning. Some days, the initial maid service didn't even occur until after 4:30 pm!
Anyway, you can probably guess that we would never, ever stay at the Velas Vallarta again...under any circumstances. My overall rating is a 2, rescued only by the immaculate condition of the grounds. If not for that, I would rate the place a 1 1/2, max. The rooms are a 2. The elevators are so small that only 4 normal-sized people will fit in them. You pay for every little thing. No free coffee in the lobby like everywhere else. No free internet access anywhere on the property. Three dollar water at the pool. Charge here, charge there. It gets old really fast. If your vacation time and money are important to you, go elsewhere!
- User: avaj3
- Posted: Dec 20, 2008
While Lori's review was entertaining, it is way off track. This is a great place for families or newly married couples. Service staff is friendly, even giving out as many pool towels as we asked for (gasp!). Rooms are cheery and food is very very good. By the way, I am not obese!
- User: lburton
- Posted: Aug 22, 2008
As a long time guest (17) years at the Velas I do not agree with anything lori231 has to say although the peacocks do get noisy. As mentioned earlier we have been going to PV and the Velas at least once a year for 17 years. We were sent to the Velas by a travel agent who had not been there but had positive feedback from other visitors. To refer to the vast majority of guests as obese is simply not true. I suppose not greater than in any US city.
With an attitude like yours I am not surprised your service was poor. Ours has always be nothing but pleasant. The drinks are not watered down as you claim unless your attitude once again influenced the bartender.
This is Mexico you cant go thinking you are in the US. Outside the resort you relalize you are in a foreign country. The Mexican people have always be nothing but pleasant.
Timeshare sales people are a big pain in the rear. Expect that when going to Mexico. Dont pay any attention to them and enjoy your stay.
Overall the Velas is decorated in true Mexican decor, very clean, and helpful efficient and happy staff. Both resturants serve excellant food.
- User: oscarj2
- Posted: Jul 21, 2008
Just returned from a two week stay at Las Velas. first, it is ideally located in the private marina. Very quite and wealthy residential area surrounded by gulf courses and the private marina with its restuarants and shops. Very beautiful area to go on walks in the morning. The marina provided eating areas and shops if one is not interested in going to town which is about 5 minutes in cab or 20 minutes on local bus. nearby is the Walmart and Sams and a large mall.
The resort itself is gorgeous with extensive lush landscaping, which attracts migratory birds and lends life to the sky. All units have ocean views and are ample and imaculate clean. The beds, unlike the concrete pads with thin mattress oftern found in Mexican hotels, were pilow topped with high count soft linen sheets and feather duvets and feather pillows. We stayed in a 2 bedroom Plus which provided a master bedroom off of the ocean view balcony connected also to the living room. The second week we stayed in a 1 bedroom deluxe which again was ample and had quality bedding and was well decorated. The only difference is the bedroom does not have a balcony that looks out to the ocean but rather is off the entrance hall with windows to a public corridor which can be made private by heavy curtains.
while we decided to not go with the all inclusive, since we have restrictive diets and don't drink. It was clear from those that did go all inclusive that they were very satisfied with the food and beverages which include top shelf shots of very good liqour. Never saw or hear people complain of the food or see plates full of uneatend food, a sure sign the food is not up to par.
Staff if very professional and friendly and always with greet with a smile. We made many friends of the staff and they offered recomendations for places to go and see in PV.
There are several cats, iguanas, white and regular peacocks on the premises that seem to catch the attention of the visiting children. Thought is is prudent not to let them get to near to the creatures, it was always a joy to see kids running around chasing the menagerie.
I recently purchased timeshare weeks at this resort in the resale market. In investigating the resort for purchase it became clear that it has a very positive reputation for being a quality operation. It proved out to be the case and I am glad I purchase here and I am looking forward returning to the Velas next year.
|Welcome to the Club Velas Vallarta forum!||1,496||0|
|Velas - All inclusive or extra||147||0|
|Dont let them cheat/deceive you||24,613||101|
|Do not buy||148||0|
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