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Re: Hacienda del Mar (by B M.):

Hyatt Hacienda Del Mar Management, continue to lie and push the opening date it won’t be until Feb 2021.

This year the raised the annual fee to $3,468.92 (I wish this was a typo but it is not). I called the GM Alex Botana to discuss the proposed annual fee increasing to just $2,430 and Alex did not correct me and state the fee would exactly be $3,468.92, over $1000.00 higher for a place that has been shut down since Sep 2017. The largest contributor is $1000.00 per unit to pay for bad debt. I asked for the points of the bad debt and was essentially laughed at. Alex is worse than a used car salesmen and Hyatt is worse than Enron. BTW it took the Ritz less than 12 months to reopen after the Hurricanes, they have true managers working on the property, Hyatt does not. They also have a 39% management fee from 2020 to 2021. The biggest kicker is they paid for house keeping, pool maintenance, cable, activities, and a front office staff for a place that has not opened since 2017, seriously! What a joke!

Stay away from this place, this place is ran like a mob and they treat owners like scum.