How can I be sure the unit I rent will be there for me?

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Original Message:

Re: How can I be sure the unit I rent will be there for me? (by Krystyna B.):

This is my fist time renting with redweek. Can someone explain the process to me, exactly what is involved, as I will be traveling with 8 people across US into Mexico? How do I know the person with the floating week can give me their week/rental?

Thanks........