Original Message:
I WORKED FOR ONE OF THESE COMPANIES (by Renee M.):
I am one of several employees who left my job b/c of their unscrupulous practices. As customer service reps, we regularly dealt with furious people who had been grossly misled, and worked to help them cancel or obtain a refund. We thought it was our job to keep the customers properly informed, and happy.
The company is now threatening to file suits against any former service reps who helped customers to obtain refunds. The company claims that our "meddling" had a negative impact on revenue.
It's worth mentioning that after we realized how bad things were getting, we informed the county sheriff's department about the situation and signed statements. We were told by investigators to continue working there for a while longer to prevent suspicion, since an investigation was already underway.
We have secured legal counsel, and signed an affidavit that outlines the unscrupulous sales techniques implemented by the owners. We hope to 'turn the tables' on this company (and others like it), and have them placed under investigation for fraud.
I will be glad to post on here again after we've had our day in court and let you know the outcome.