Original Message:
Any Pacific Fantasy Owners (PFTSOA) @ the Pono Kai Resort out there? (by C S.):
lynnea26 wrote:I'm hoping to met with Peter as we're here for two weeks and just before the upcoming annual meeting in April. Personally I never had any issues w/Bluegreen. At this point I don't even know how long our contract is with Pohaku. This has been our first experience reserving through Pohaku and it was not pleasant! We own 1-bed, garden, asked for loft and informed I don't own one and not entitled to one. Hello...upgrade, per our rules! I was booking 6 months out and haven't ever had a problem upgrading. Last I knew mgmt. companies work for us!
If you are a Pacific Fantasy owner, I found out that they converted most accounts to a points based system sometime in the past.
I was having issues at first a year ago (after change to Pohaku), when trying to reserve, and found out this info, and my account was mistakenly put as a points owner.
I never agreed or even knew until then that was what they (BlueGreen?) were doing with the Pacific Fantasy owners! Needless to say, I straightend them out and Tammy from Pohaku verified that I was correct!
I'm one of the original owners at the Pono Kai Resort and have been through so many changes and management companies over the almost 30 years of ownership.
I am deeded a 1/1 w/Loft unit, so I never had issues, but if I wanted to upgrade to a larger unit, it can only be reserved either no more than 60 or 90 days before check-in, if available.
I hope that helps you any. I'll be arriving on the island after the meeting!😎