I just want to share my recent experience with R&R Venture Group/Point Rental Liquidators. We received a call from supposedly "RCI", telling us to attend a meeting at Denny's to hear about changes with RCI. That sparked my husband's interest and we went to this meeting. Come to find out, this group isn't RCI at all. They tell us about this great point rental/buying company PRL and VSI services if we buy a timeshare in Florida and they would convert our current timeshare in Florida into points. They wanted 9500.00 to do this transaction. Everything sounded really great at first, luckily for us, we didn't have a credit card to purchase, so they offered to get us qualified for a RCI Master Card, this didn't go through right away. We signed the contract, however, several pieces of the document didn't get completed, so our contract wasn't officially complete or final. We went home and I just started regretting this decision and I started doing some internet research on PRL, R&R Venture Group and found out they are total out and out liers in their sales presentation. If you read the contract it clearly outlines you can not hold them accountable for any verbal claims in the sales presentation. HELLO...that is huge "red" flag! I found they have a "F" rating with BBB, for unresolved complaints against them. They will not guarantee any rental of your points..there is nothing stating in their contract that they will be able to rent your points, so if they can not, oh well, your points will expire if you do not try and use them. They stated in their sales presentation that your points will never expire..that is total bull..even on the PRL webside they clearly state points can only be rolled over up to two years...same deal we have with RCI with our banked timeshare week. They also stated that we could get a week at any resort, any size unit, anytime for 9000 points and you could book the resort up to two years in advance...in the contract it states short term bookings 2-45 for this 9000. That is no different that what RCI offers..they offer 9000 points exchange for a 2-45 day bookin for any size unit also. It all depends on availability, so their is no more of a guarantee you will get what you want with these guys as you do with RCI. We got out of this contract because no monies were ever exchanged and I called the Director, Todd Miller for R&R Venture a bold faced lier reciting the complaints I read from the BBB out on the web. Todd Miller took a certificate of ours the night of our sales presentation that was from RCI giving us bonus weeks forever, in exchange for 20,000 points, however, the deal didn't go through, so we have requested our Certificate back. Needless to say, haven't received it yet. I've threatened them with out and out theft of the certificate. Todd Miller's business card had an e-mail address for customerservice, I e-mailed that address and it came back as undeliverable......bogus e-mail address! When I called the number to this supposed "Regional Office" in Las Vegas, the girl doesn't identify who you are calling. When I asked what is this "regional office"..who is the company they represent? They put me on hold and put another girl on the phone to tell me they were the "Regional office" for Vacation Villas.. the resort we were to purchase a week of timeshare in order to get into this points system. That in it self is reason to be very supiscious of this whole deal. They are a scamming company, and my husband and I beleive that it is somewhat of a "ponzi" sceme. As long as they can sucker people to purchase and pay annual fees, they will pay out on some rental points to keep their reputation solid, however, when they don't have money, guess what...they will just claim they can't rent them, or don't have the money, ignore your letters and calls and in the end, you have nothing, however, you paid a whole lot to get into this crazy scam! I've also tried to find a business license on file with the State of Nevada, City of Las Vegas, or through Clark County...nothing comes up for either Point Rental Liquidators, or R& R Venture Group for their in Las Vegas. I'm going to try and pursue the State of Nevada Treasury Department to investigate if they have a valid business license in the State of Nevada. Buyer BeWare..if anyone wants you to buy right now without allowing you to think it over and do some research first and then get back to them in a couple of days....they are a scamming company. Once they have you signed up on a contract and have your money...it is so hard to get it back even if you cancel within the 3 or 6 days according to their contract. If you paid by credit card, or check...file a dispute with our credit card, or stop pay on your check if it is within the cancel time frame and you followed the rules to get out of the contract.
Ellen W.