Anyone have experience with Castle Law Group, PC out of Tennessee

joycer162 wrote:

Yes, We met with their consultant on October 28,2016. Have tried to contact them often . Left messages, no return calls . Have only spoken to some one, one time , she gave me a promise which is all we have ever gotten from them. Yes, of course they wanted their money up front . Now when I call they give me a number of another company to call. We feel that they took our money and said good bye.

Have you filed formal complaints yet (separately) with the TN Attorney General and the Board of Professional Responsibility in Tennessee? All the info you need to do so can be found within this thread.

Those complaints are frankly your only remaining hope here --- and it is a very dim hope at that. Meanwhile, you still own the unwanted timeshare so you're still going to have to deal with that matter on your own now. Castle has obviously not helped you in any way at anytime in the past year and a half and is clearly not going to help you now or at any time in the future.

Everyone is talking about Castle Group. Did anyone have the initial encounter with a company called "Resort Relief" as the pre-review group to see if we qualified for Castle Law to represent us. We actually paid "Resort Relief" through another group "Loan Hero" which partnered with "Monterey Financial Services" to carry the loan out to term.

Are these front companies that are "Money Laundering". I am in Texas and we started in January 2017.

I am going to contact the Texas Attorney General as well to look into the "Resort Relief" entity and see if they are just as legally guilty of fraud.

I just received today a letter from Silverlief that they want to talk before beginning foreclosure proceedings. What a messed up situation.

I hired them to get me out of my timeshare. They took my money over a year ago. I have had to contact them if I wanted to know anything about my claim. I would have thought they would keep me in the loop. A few days ago I received a letter from the timeshare stating they are going forward with foreclosure as they haven't gotten any response from my lawyers. I just tried calling their number and got a recording stating to contact them through an email. They are no longer accepting phone calls. I feel that I have been taken advantage of and will never see a return of my fee and still have to pay additional costs to the timeshare folks.

joannm232 wrote:

I feel that I have been taken advantage of and will never see a return of my fee and still have to pay additional costs to the timeshare folks.

You are absolutely correct on all counts. Castle is not going to do anything for you, nor are they going to return any of your money (unless it's by court ordered restitution somewhere far down the road; a development which is highly unlikely --- at best).

Since you are having foreclosure conversation with your resort anyhow, this would be a good time to inquire directly about a "deedback". Perhaps you can work something out with them to accept your "deed in lieu". It's worth at least asking. If they decline / refuse to work with you, it will then be your personal decision to make regarding whether or not to just allow them to go right ahead and foreclose.

I would advise you to contact your resort and negotiate directly with them yourself . Hopefully you can convince them that it is their best interest to work out an agreement with you to give it back . You will probably have to pay them some sort of settlement but at least you are dealing directly with them and not a scammer . Don't hesitate contact them directly and see if you can work something out .

If you do business here, you are flushing your money down the toilet.

trinac32 wrote:

If you do business here, you are flushing your money down the toilet.

I certainly agree. The GOOD news (if there is any here) is that it appears Castle Law Group is (temporarily at least --- and hopefully permanently) no longer in any position to be taking in any MORE money from unfortunate would-be "clients".

Please let me know how this goes. We also were contacted by a representative from Resort Relief LLC and are getting the runaround. Castle says that they have returned all paperwork to Resort Relief and are no longer handling our case. The owner, Ken (who I suspect is Ken1193 on here) is also giving me the runaround. The last time I talked to him he started yelling at me and using the "F" word. I asked him to please not talk to me like that. They have $6000 of our money and money is not easy to come by. Ken also asked that if I wanted to pay $750 he would get us with an attorney in Florida. The ole bait and switch and need more money. Earlier I had talked with Arthur at Resort Relief and he only wanted $250 to get us with attorney in Florida. They can't seem to know what they want. I am just so frustrated and don't know what to do anymore.

janetm631 wrote:

We also were contacted by a representative from Resort Relief LLC and are getting the runaround. Castle says that they have returned all paperwork to Resort Relief and are no longer handling our case. The owner, Ken (who I suspect is Ken1193 on here) is also giving me the runaround. The last time I talked to him he started yelling at me and using the "F" word. I asked him to please not talk to me like that. They have $6000 of our money and money is not easy to come by.

For the record, I have nothing whatsoever to do with ANY "escape / relief / exit / rescue" parasite operation on Planet Earth. Never did, do not now, never would, never will. In fact, I have nothing but unmitigated contempt for ALL of those parasites --- and I consistently and routinely state that view very clearly in these Redweek discussion forums.

I have also never had any phone conversations with any RedWeek forum participant, including you, at any time. Finally, I am reasonably articulate and I do not use profanity in my oral or written communications. In summary, I (ken1193) am definitely not the "Resort Relief Ken" (whoever / wherever he may be) with whom you reportedly had some unpleasant phone conversation about "timeshare relief".

I hope that instead of continuing to flush good money down the toilet or making misdirected accusations, you will follow the advice in these forums to file formal complaints with the TN Attorney General and the TN Board of Professional Responsibility in order to keep the spotlight focused on Castle Law Group. Other than that specific course of action, you are just spinning your wheels and wasting your time and your efforts and your money. I'm genuinely sorry, but you (like too many others) have been "had" by Castle Law Group, plainly and simply stated.

I am a timeshare owner and user of multiple weeks for 30+ years now and, as a long time RedWeek member, I also participate in these RedWeek discussion forums --- but I have NEVER had any affiliation of any kind with any entity associated in any way with timeshares at any time, including the present. I am sorry that you have obviously made some very poor (and very costly) choices and decisions, but I am NOT the "Resort Relief Ken" with whom you reportedly had some meaningless telephone conversation. I can try to understand your frustration, but you are definitely pointing your frustration and your baseless accusations in a completely wrong direction.

The owner of Resort Relief is KEVIN Hanson, not Ken. I think you owe Ken1193 an apology...

janetm631 wrote:

Please let me know how this goes. We also were contacted by a representative from Resort Relief LLC and are getting the runaround. Castle says that they have returned all paperwork to Resort Relief and are no longer handling our case. The owner, Ken (who I suspect is Ken1193 on here) is also giving me the runaround. The last time I talked to him he started yelling at me and using the "F" word. I asked him to please not talk to me like that. They have $6000 of our money and money is not easy to come by. Ken also asked that if I wanted to pay $750 he would get us with an attorney in Florida. The ole bait and switch and need more money. Earlier I had talked with Arthur at Resort Relief and he only wanted $250 to get us with attorney in Florida. They can't seem to know what they want. I am just so frustrated and don't know what to do anymore.

Sorry Ken1193. My mistake. I get word for word from Resort Relief that you were saying on here

janetm631 wrote:

Sorry Ken1193. My mistake. I get word for word from Resort Relief that you were saying on here

Apology accepted.

Frankly, I cannot even imagine that anyone from "Resort Relief" (whoever / whatever / wherever they may be) and I could ever possibly demonstrate or share any common thoughts or words, since I have nothing but unbridled and boundless contempt and disdain for ALL such useless upfront fee "escape / relief / exit / rescue" parasite operations.

MY husband and I WERE CONTACTED BY Colonial consultants on behalf of Castle Law Group to represent us against Diamond , in February ,2016. We charged our accounts $10,000.00 upfront,( which we are still paying on), to pay Colonial Consultants and then Castle contacted us with letters of demand they had sent to Diamond. I have contacted Castle many times by phone until the phone lines became unavailable for discussion. I was told they are working on the case but I am not able to contact anyone, and have not in 6 or more months. I was told we would to get our money back if they did not resolve our issue within 12 months and cancel our timeshare contract which we paid maintenance fees and had over 12,000 points left on our accounts. It is March, 2018 and we still do not know where we stand with our case. We need and want to know, Sincerely,

maryw755 wrote:

Jeff Johnson We have hired your law firm in August 2015 and it is almost 6 months now. Your law firm has just sent me the copy of the 2nd demand letter. On February 8th my case worker called me and stated that she did not know when Wyndom would settle my case. They seem to bundle several contracts up with complaints and settle in a bundle. She also stated that she did not know where I was in the bundle whether I am in the beginning middle or close to the end of the bundle. Can you shed some light as to when this maybe settled?

jeffj321 wrote:

I'm one of the Senior Consultants for Castle Law Group, PC located in the Mount Juliet office in Mount Juliet, TN. I wanted to take this opportunity to address the comments included within the prior post as well as provide some clarity to the supposed client concerning the Firm's cancellation process.

When someone contacts our Firm requesting legal assistance to be relieved of their timeshare contract, this prospective client would then have a free consultation with a Senior Consultant to be taken through a series of qualifying questions determining whether their case could be successfully resolved. Should the Senior Consultant deem a case meeting the Firm's qualifying criteria, that Consultant would then educate the prospective client on CLG's process of a legal timeshare cancellation, the benefits of the Firm's representation, the anticipated time frame for resolution, and provide a quote regarding legal fees for services. Currently, based upon a number of different timeshare Developers that our attorneys are dealing with in representing clients, the average time frame for resolution is 6 months or less.

It seems that this mentioned time frame was either misunderstood by; or, not properly conveyed to the supposed client whom supplied the prior post. Had the expectations been clear on this matter, I'm sure there would have been no complaints referenced from this individual merely 30 days following retaining legal services (nor, would there had been mentioning of the lack of communication during the holiday months of November and December). Personally, I did not have the pleasure of speaking with this person. However, I can only apologize for a colleague's possible neglect in providing information effectively; and, offer some assistance moving forward. Feel free to contact me direct. Thank you.

Jeff Johnson Castle Law Group, PC

with

Please tell me how and where to personally to contact you. I am interested in speaking with you.

rosao15 wrote:

Please tell me how and where to personally to contact you. I am interested in speaking with you.

Castle Law Group is currently named as respondent in at least three separate lawsuits in Federal Court and has reportedly filed for bankruptcy. You may be interested in speaking with someone from Castle, but (with no offense intended) I seriously doubt that the interest is mutual.

rosao15 wrote:

Please tell me how and where to personally to contact you. I am interested in speaking with you.

Rosao15 What is your contact info.? As a witness in these lawsuits, I can put you in touch with someone who may be able to help you.

I doubt there is anything anyone can do to recover money from these parasites . Colonial consultants is probably the same low lives operating under a different name . Unfortunately this industry is ripe with scammers because there is virtually no resale market for timeshares . The developers spend millions of dollars buying legislation to protect their investments and all we have are forums to discuss or grievances .

The best defense we have is our voices . We have to tell as many people as we can about the dark side of the timeshare business .

Not all timeshares are bad . There are a few rare gems out there . I found one in Las Vegas that I will never give up . I go there every year or let my family members or friends use it if I don't go . It's independently owned . The board of directors do a fantastic job running it and keeping the maintenance fees low . I only use my home resort and never exchange it .

Unfortunately corporate greed has taken over the industry and we have low lives out there taking advantage of owners who find themselves wanting to rid themselves of their timeshares . Don't give up and hopefully someone will have advice to help you out of your situation .

I disagree that "all we have are forums to discuss our grievances". Impacted parties can (and should) file detailed, formal complaints directly with state authorities. In the specific matter of Castle Law Group, that means the TN Attorney General and the TN Board of Professional Responsibility. All of the information required to do so is provided elsewhere within this very thread --- and to file such a complaint costs absolutely NOTHING. Anyone who has already lost thousands of dollars should certainly at least be willing to spend a few minutes and ZERO more money to file a formal complaint with TN state authorities.

What are the odds of ever seeing any money back? Very slim indeed; of that there is absolutely no question. But if the TN AG ever decides to go after Castle Law Group on criminal charges, there is at least the (admittedly remote) chance of court-ordered restitution to the complainants on whose input and evidence charges were based and filed in the first place. Yes, it's a long shot, but just publicly wringing one's hands in a timeshare discussion forum obviously provides no shot at all.

I agree that everyone should file complaints but going by past results you should expect little or no results . The forums allow us to inform others and vent our frustrations .

donp196 wrote:

I agree that everyone should file complaints but going by past results you should expect little or no results . The forums allow us to inform others and vent our frustrations .

Past results??? The (3) lawsuits in Federal Court against Castle Law Group are quite recent and have not yet even gone to trial, so I frankly see no substantive or factual basis for your premature and unwarranted pessimism.

If people are content to just "vent", that is certainly their prerogative. Personally, I'm all about initiating overt ACTION with at least a possibility of yielding actual RESULTS. Just "venting", in my opinion, is mostly a unproductive waste of time and energy, but to each their own. If thousands of dollars had been stolen from me, I know I would definitely want to do a lot more than just "vent". Again however, to each their own personal choices, decisions and courses of action (or inaction, as the case may be).