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To thomast199, I noticed that this is your first time ever saying anything on this forum, so you didn't start out on your best foot. so here is all the info that all AG's have and alot of them know who I am. And I think they know who you are. Call them and ask.
State Attorney General Offices and info.
If you've been the victim of a Timeshare scam contacting your state's attorney general is one place to start when reporting a scam. This list of the attorney general office (AGO) in each state should remain constant. A state’s attorney general is an elected official, so the person holding the office will change over the years. However, the attorney general office itself is a part of state government and contact information should remain the same. ________________________________________
Alabama Attorney General 500 Dexter Avenue Montgomery, AL 36130 (334) 242-7300 Website: Website: www.ago.state.al.us ________________________________________
Arkansas Attorney General 200 Tower Building 323 Center St. Little Rock, AR 72201-2610 (800) 482-8982 Website: Website: www.ag.arkansas.gov ________________________________________ California Attorney General 1300 I St., Ste. 1740 Sacramento, CA 95814 (916) 445-9555 Website: ag.ca.gov ________________________________________ Colorado Attorney General 1525 Sherman St. Denver, Colorado 80203 (303) 866-4500 Website: www.ago.state.co.us ________________________________________ Connecticut Attorney General 55 Elm St. Hartford, CT 06141-0120 (860) 808-5318 Website: www.ct.gov/ag ________________________________________ Delaware Attorney General Carvel State Office Building 820 N. French St. Wilmington, DE 19801 (302) 577-8338 Website: attorneygeneral.delaware.gov ________________________________________ District of Columbia Attorney General John A. Wilson Building 1350 PA Ave, NW Suite 409 Washington, DC 20009 (202) 727-3400 Website: occ.dc.gov ________________________________________ Florida Attorney General The Capitol, PL 01 Tallahassee, FL 32399-1050 (850) 414-3300 Website: myfloridalegal.com ________________________________________ Georgia Attorney General 40 Capitol Square, SW Atlanta, GA 30334-1300 (404) 656-3300 Website: law.ga.gov ________________________________________ Idaho Attorney General Statehouse Boise, ID 83720-1000 (208) 334-2400 Website: www2.state.id.us/ag ________________________________________ Illinois Attorney General James R. Thompson Ctr. 100 W. Randolph St. Chicago, IL 60601 (312) 814-3000 Website: illinoisattorneygeneral.gov ________________________________________ Indiana Attorney General Indiana Government Center South - 5th Floor 302 West Washington Street Indianapolis, IN 46204 (317) 232-6201 Website: www.in.gov/attorneygeneral ________________________________________ Iowa Attorney General Hoover State Office Building 1305 E. Walnut Des Moines, IA 50319 (515) 281-5164 Website: www.IowaAttorneyGeneral.org ________________________________________ Kansas Attorney General 120 S.W. 10th Ave., 2nd Fl. Topeka, KS 66612-1597 (785) 296-2215 Website: www.ksag.org ________________________________________ Louisiana Attorney General P.O. Box 94095 Baton Rouge, LA 70804-4095 (225)326-6000 Website: www.ag.state.la.us ________________________________________ Kentucky Attorney General 700 Capitol Avenue Capitol Building, Suite 118 Frankfort, KY 40601 (502) 696-5300 Website: ag.ky.gov ________________________________________ Maine Attorney General State House Station 6 Augusta, ME 04333 (207) 626-8800 Website: www.maine.gov/ag ________________________________________
Maryland Attorney General 200 St. Paul Place Baltimore, MD 21202-2202 (410) 576-6300 Website: www.oag.state.md.us ________________________________________ Massachusetts Attorney General 1 Ashburton Place Boston, MA 02108-1698 (617) 727-2200 Website: www.mass.gov/ago ________________________________________ Michigan Attorney General P.O.Box 30212 525 W. Ottawa St. Lansing, MI 48909-0212 (517) 373-1110 Website: www.michigan.gov/ag ________________________________________ Minnesota Attorney General State Capitol, Ste. 102 St. Paul, MN 55155 (651) 296-3353 Website: www.ag.state.mn.us ________________________________________ Mississippi Attorney General Department of Justice P.O. Box 220 Jackson, MS 37205-0220 (601) 359-3680 Website: www.ago.state.ms.us ________________________________________ Missouri Attorney General Supreme Ct. Building 207 W. High St. Jefferson City, MO 65101 (573) 751-3321 Website: ago.mo.gov ________________________________________ Montana Attorney General Justice Building 215 N. Sanders Helena, MT 59620-1401 (406) 444-2026 Website: www.doj.mt.gov ________________________________________ Nebraska Attorney General State Capitol P.O. Box 98920 Lincoln, NE 68509-8920 (402) 471-2682 Website: www.ago.state.ne.us ________________________________________ Nevada Attorney General Old Supreme Ct. Building 100 N. Carson St. Carson City, NV 89701 (775) 684-1100 Website: ag.state.nv.us ________________________________________ New Hampshire Attorney General State House Annex 33 Capitol St. Concord, NH 03301-6397 (603) 271-3658 Website: www.state.nh.us/nhdoj ________________________________________ New Jersey Attorney General Richard J. Hughes Justice Complex 25 Market Street P.O. Box 080 Trenton, NJ 08625 (609) 292-8740 Website: www.state.nj.us/lps ________________________________________
New Mexico Attorney General P.O. Drawer 1508 Sante Fe, NM 87504-1508 (505) 827-6000 Website: www.nmag.gov ________________________________________ New York Attorney General Department of Law - The Capitol, 2nd fl. Albany, NY 12224 (518) 474-7330 Website: www.ag.ny.gov ________________________________________ North Carolina Attorney General Department of Justice P.O.Box 629 Raleigh, NC 27602-0629 (919) 716-6400 Website: http://www.ncdoj.gov ________________________________________ North Dakota Attorney General State Capitol 600 E. Boulevard Ave. Bismarck, ND 58505-0040 (701) 328-2210 Website: www.ag.state.nd.us ________________________________________ Ohio Attorney General State Office Tower 30 E. Broad St. Columbus, OH 43266-0410 (614) 466-4320 Website: www.ohioattorneygeneral.gov ________________________________________ Oklahoma Attorney General 313 NE 21st Street Oklahoma City, OK 73105 (405) 521-3921 Website: www.oag.state.ok.us ________________________________________ Oregon Attorney General Justice Building 1162 Court St., NE Salem, OR 97301 (503) 378-4732 Website: www.doj.state.or.us ________________________________________ Pennsylvania Attorney General 1600 Strawberry Square Harrisburg, PA 17120 (717) 787-3391 Website: www.attorneygeneral.gov ________________________________________ Rhode Island Attorney General 150 S. Main St. Providence, RI 02903 (401) 274-4400 Website: www.riag.state.ri.us ________________________________________ South Carolina Attorney General Rembert C. Dennis Office Building P.O.Box 11549 Columbia, SC 29211-1549 (803) 734-3970 Website: www.scattorneygeneral.org ________________________________________ South Dakota Attorney General 1302 East Highway 14, Suite 1 Pierre, SD 57501-8501 (605) 773-3215 Website: www.state.sd.us/attorney ________________________________________ Tennessee Attorney General 425 5th Avenue North Nashville, TN 37243 (615) 741-3491 Website: www.tn.gov/attorneygeneral ________________________________________ Texas Attorney General Capitol Station P.O.Box 12548 Austin, TX 78711-2548 (512) 463-2100 Website: www.oag.state.tx.us ________________________________________ Utah Attorney General State Capitol, Rm. 236 Salt Lake City, UT 84114-0810 (801) 538-9600 Website: attorneygeneral.utah.gov ________________________________________ Vermont Attorney General 109 State St. Montpelier, VT 05609-1001 (802) 828-3173 Website: www.atg.state.vt.us ________________________________________ Virginia Attorney General 900 East Main St. Richmond, VA 23219 (804) 786-2071 Website: www.oag.state.va.us ________________________________________ Washington Attorney General 1125 Washington St. SE PO Box 40100 Olympia, WA 98504-0100 (360) 753-6200 Website: www.atg.wa.gov ________________________________________ West Virginia Attorney General State Capitol 1900 Kanawha Blvd. , E. Charleston, WV 25305 (304) 558-2021 Website: www.wvago.gov ________________________________________ Wisconsin Attorney General State Capitol, Ste. 114 E. P.O.Box 7857 Madison, WI 53707-7857 (608) 266-1221 Website: www.doj.state.wi.us Shannan Morgan -- shannan.morgan@wisconsin.gov ________________________________________ Wyoming Attorney General State Capitol Building Cheyenne, WY 82002 (307) 777-7841 Website: attorneygeneral.state.wy.us ________________________________________
Better Business Bureau 6040 S. Jones Blvd. Las Vegas, NV 89118 (702) 320-4500 www.nevada.bbb.org ______________________________________________ Nevada Real Estate Division Timeshare Division 2501 E. Sahara Ave., Suite 102 Las Vegas, NV 89104 (702) 486-4033 http://www.red.state.nv.us/timeshare
Boobie R.
To thomas199, This may help you also.
______________________________________________ (UPDATED) List of names and numbers everyone may need. ______________________________________________ Guy Russell - Owner of ALL (ALL) companies below hq@grandleisureholidays.com
______________________________________________ Nonna N. Russell - Co-Owner of ALL companies below (na-nu or nu-na) hq@grandleisureholidays.com 6132 West Sahara Ave, Las Vegas 89146
GLOBAL DESTINATIONS CONSULTING, INC. (Lic. Revoked) http://www.bizapedia.com/people/NONNA-RUSSELL.html ______________________________________________ *R&R Venture Group (This is the main company) 702-431-7770 702-431-7771 ______________________________________________ *R&R Closing Group *PRL Point Rental Liquidators /EPS Excess Property Solutions Brandon "B.J." Cooke - Partner with Robert Guy & Nonna Russell EPS Excess Property Solutions - has been put into a different name ( Shayne Lowe ) Lives in the Denver, CO area. He is just a computer guy that Guy & B.J. are taking advantage of and just using is name to keep all this away from them. Shayne works for Brandon B.J. Cooke.
____________________________________________________________ *R&R Medical Group *Doctors Express Urgent Care 655 South Green Valley Suite 10, Henderson, NV 702-431-7337 Matthew Johnson - EXECUTIVE VICE PRESIDENT R&R Medical Group 702-431-8207
Dr. Templar, Kevin MD, MS LEAD PHYSICIAN
Marketing Director ( R&R MEDICAL GROUP) Stephanie Glankler
http://www.doctorsexpressgreenvalley.com/staff/?doing_wp_cron=1367724528.7140829 563140869140625
Doctors Express 8600 LaSalle Road Suite 326 Towson, MD 21286 Phone: 888-330-DRX1
Here they are, Robert Guy Russell & Nonna Russell showing the world where everyone's money went. (Timeshare money) This is the local TV station (KTNV) doing a interview with Robert Guy RUSSELL & Nonna Russell.
http://www.ktnv.com/news/local/163958196.html ______________________________________________
*Grand Leisure Holidays Sarah Rutten- Customer Service Person in Las Vegas office
Lisa Benza - Personal Secretary for Guy & Nonna Russell
Lisa Jacobe Office Manager GNS Electric, LLC Sergio Sabbadini (owner)?? (another Guy & Nonna company)?? Phone is answered by Lisa Jacobe in Guy's office. 702-540-5992 or 702-431-7770 lisaj@grandleisureholidays.com ______________________________________________ *Get a Way Marketing 3595 Hiram Douglasville Highway Hiram, GA 30141 William "Bill" Redford - Co-Owner with Robert Guy & Nonna Russell getawaybill@att.net Kesha Croft Turner - Marketing Manager getawaykeasha@att.net ______________________________________________ NEW INFO: Randy Canfield works for TERP : Timeshares Enhancement Relief Project VSI: Vacations Services International is the exchange company. EPS: Excess Property Solutions Guaranteed the 7.5 cents per point Processing Agent IVC 6132 W Sahara Ave, Las Vegas, NV 89146 Ph. 877-572-2090, FAX 702-701-7773 ______________________________________________ Better Business Bureau 6040 S. Jones Blvd. Las Vegas, NV 89118 (702) 320-4500 www.nevada.bbb.org ______________________________________________ Nevada Real Estate Division Timeshare Division 2501 E. Sahara Ave., Suite 102 Las Vegas, NV 89104 (702) 486-4033 http://www.red.state.nv.us/timeshare
Boobie R.
Last edited by phyl21 on Aug 15, 2013 09:10 PM
I cannot believe that we got another call this morning from a young woman inviting us to an RCI informational meeting at Ruby Tuesday's in Westbrook, ME. I told her that RCI does not host these informational meetings. She stated that they just started this year. I informed her of the March, 2012 RCI informational meeting we attended that was a complete scam and she hung up on me.
Patricia L.
Can someone please pass the information that Patricial406 just posted to RCI and the AG so they can contact Ruby Tuesday and find the dates and times that the meetings will be held and use that as evidence that the scammers are still in business. Hopefully RCI can send someone to document the use of the RCI name in their presentation. Let's see if we can catch them in the act and put them out of business.
Don P.
THIS IS THE MARKETING COMPANY THAT CALLS AND SETS UP MEETINGS SAYING THEY ARE RCI.
The phone number 770-439-7932 belongs to: (the billing may be Las Vegas but it's a Hiram, GA #) *Get a Way Marketing 3595 Hiram Douglasville Highway Hiram, GA 30141 William "Bill" Redford - Co-Owner with Guy Russell & Nonna Russell 878-622-7981 770-439-7989 getawaybill@att.net Kesha Croft Turner - Marketing Manager 678-760-3164 getawaykeasha@att.net
Boobie R.
Last edited by boobier on May 16, 2013 08:27 PM
To boobier: I have been told and also you had stated that Sunset Harbor was not part of the scam with Guy Russell and BJ , that they just got caught in it also. Why do we not here from Bill Mitchell or any one else with PROOF that they are also going after the scammers for the damage they have done financially and to their business reputation. I do not believe I have never received any thing from that stating what legal action they are taking. When PRL went out of business I called SSH and was told by some one that Bill Mitchell will be flying in from Las Vegas to talk with the staff. To me that sounds like he lives in Las Vegas also and if so wouldn't you think he would have known about the phony regional office in LV ?
James V.
WOW !!! To jamesv145: We as a group haven't heard from you in over 4 months. _______________________________________________________ I'm not clear what you now need to know but I'll see if I can help you understand a few things. (Please go back for the last 5 months of posts and read) 1. SSH was not part of the SCAM of selling PRL or any rental programs to anyone. SSH is a resort that did not have any sales team, Guy Russell "R&R Venture Group and PRL sold the inventory that they bought from SSH. 2. Guy Russell bought inventory (timeshares rooms) from SSH & Vacation Villas in Florida so that his teams could sell them. BJ Cooke works for R&R Venture Group. 3. AG's from many states are in touch daily with Bill Mitchell & RCI (they just don't tell him everything) 4. Bill Mitchell never has and has no reason to live in Las Vegas. 5. SSH has nothing to do with the Las Vegas office or PRL and all the Department of Justice and AG's are aware of this. I have, and many others are very much in touch with the right people that ARE bringing the scammers down. its a daily thing that has to be done. ____________________________________________________________ Feb 19, 2013, jamesv145 posted: I have writen to AG in Las Vegas , they can not help Las Vegas Real estate - They stated they can not help BBB in Las Vegas - they have not responded RCI- no response Illinois AG-They sent a card back that they will look into the concern and also stated they are sending a letter to SSH ILLinois Real Estate -They can not help, that was about a month ago Texas AG- No response Texas Real estate- Claimed they are working on some thing that may help Just wrote to Indiana AG- waiting for a response FederalTrade Comm.- waiting for a response. My next step ,if no one will help will be the News media , sending all info and names to TV stations. They may be interested to know that all these departments getting paid with tax money to help the american people ,will not or can not ( as they claim )-- HELP ____________________________________________________________ Go back now and tell the Illinois AG's office Texas AG's office Indiana AG's office to get in touch with the Wisconsin AG's office (Shannan Morgan) ____________________________________________________________ PS: J & L Platinum Marketing has nothing to do with PRL. They just used that same office years ago. ____________________________________________________________
Hope this helps you, boobie
Boobie R.
Last edited by boobier on May 17, 2013 09:08 AM
I firmly believe that Sunset Harbor Resorts IS IN ON THIS SCAM. They were listed on the credit card statement as the merchant, so they got the money. I personally spoke to the on-site manager, Debbie Berra, and she admitted that SHR pays the brokers (Hughes Dewailly & Patrick Thompson) commissions for selling SHR timeshares. How can they NOT be a part of this scam? Debbie is well aware of the complaints. I also spoke to someone in their legal department, so I know they are also well-aware of the complaints. But, they continue to use these brokers to "sell" their timeshares. And, guess where their headquarter's offices are located!!! Yep, 6132 W Sahara Ave, Las Vegas!!!
Tina K.
I give up, The SCAM is PRL, everyone got a Deed from the state of Texas for Sunset Harbor.. All the AG's and RCI understand and all agree with this part. The part that everyone is calling a SCAM is the part that Brandon "BJ" Cooke promised people that he would rent/sale the points from that resort to pay for the timeshare that was bought (SHR). YES, Sunset Harbor resort contracted with R&R Venture Group to sale timeshare units but NOT PRL, EPS, VSI, GLH, ABC, DEF, or any other company that had anything to do with renting or selling points. Lets just let the AG's and RCI do the rest. tinkak117, if you talked to someone in the legal department you must have been talking to BJ. (they don't have a legal department.)
Boobie R.
Last edited by boobier on May 17, 2013 11:49 AM
Last night after I signed off my computer I was troubled by things that were posted in the room. There will be disagreements about who is responsible for what or who are the main players. That is up to the proper autorities to decide. I spent over 25 years in law enforcement and I can tell you that they will investigate it thoroughly and realize who is doing what.
I want to see everyone in the room cooperate and bring these scammers to justice. I also ask everyone to be patient. Just because people posted information on this thread doesn't mean the AG can act on that alone. There has to interviews and evidence gathering. The scammers have to be identified and located. This takes time and a lot of resources. Unfortunately timeshare scams aren't top priority in the AG's office so I ask everyone to be patient.
We have seen a few posts in here that are obviously written by people involved in the scam attempting to discourage others from pursuing them. Ignore them and keep posting. All the information you post can help prevent them from ripping others off and also assist in bringing them to justice.
Please keep the line of communication open and let us know when and where they are having another meeting so we can be there to bust therm in the act. Keep posting any information you have about them and eventually we will bring them to justice.
Boobier has given everyone the contact infromation for filing complaints and the locations the scammers are operating out of. Please contact the authorites if you are a victim or have any information to help them prosecute the scammers. Let's stay unified.
Don P.
What I was saying is that if Bill Mitchell was in LV as I was told you would have thought he would have went to the office that represented him and questioned why they called it the SSH Regional Office. Do not know what your connection is with this however I do hope what you say is correct. x I will let these other people know about Wisconsin AG. Like I have mentioned before -I have read from you and also heard that Bill Mitchell was not part of the scam. Then he must not know how to run a business very well to sign a contract without checking out R& R venture Group first before he allowed these people to get him in such financial trouble. My contract I signed that got me into this scam does not compare to what Bill Mitchell stands to lose. I do admit being in business for myself I should have checked this out closer BUT Bill Mitchell has been in this business for some time .
James V.
To jayjay, jamesv145, donp196 - & everyone else here trying to get the money that BJ Cooke & Guy Russell took from our families. I also lost money to these scammers and I'm trying my best to get it back. I talk daily to AG's and RCI to give information they need to stop these people. I see everyday what happens and what comes and goes at R&R Venture Group in Vegas. A little over a week ago I saw BJ Cooke go in the doors there and wanted so bad to go in and demand my money but I held back because I have to believe that the AG's with the help of RCI & this forum will bring these guys to justice.
donp196 said "Unfortunately timeshare scams aren't top priority in the AG's office so I ask everyone to be patient,"
He is right, BUT, the AG's office in Wisconsin has this at the TOP of the list and is going after them full force. Tennessee is working with Florida and I'm trying to put more of them together now. The Nevada Medical board is aware of this and is working on and helping us with information making sure that everything is proper on that part of it. As donp196 said, "Keep posting any information you have about them and eventually we will bring them to justice." also, file with you AG's office in the state where you had your meeting with BJ Cooke. It doesn't matter if Guy Russell or BJ Cooke see this or post things here to try to send us in another direction. They can;t change anything now, the ball is rolling.
There are things that AG offices have ask me not to put on here, wish I could but not at this time. I will keep posting all the things I can that won't slow down or hurt the process of of bringing them to justice.
Wishing everyone the best, boobier
PS: This forum has been a large help to all the AG offices and to RCI.
Boobie R.
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