Thaba Monate

Very bad service and poor management

Just come from Thaba Monate and found that the luxury accommodation are not that luxury considering that you get one fan for 4 rooms . Asking for more only get some poor excuse from management . Their daily cleaning service do not exist even after complaints to management . No safes are available in the Chalets . The electricity seems to be a problem as there are 75 volt readings around the ligts around the swimming pool and are a danger . The geust entertainment program was not followed at all . The warm pool was very dirty with water lices that bite you the hole day . the four star rating they have is very questionable