Redweek points expiration

Not sure this is the right forum and have emailed Redweek but no answer yet and am quite anxious as the exchange I want to get might disappear if I do't grab it now.

1. is there a redweek phone# to talk to somebody - can't find it on site

2. if my Redweek points are expiring, can they be extended for a few weeks? I finally found an exchange and I actullay tried to reserve - the system doesn't stop me even if the start date is beyond the expiration date of my points and my membership. I got as far as the page where you have to pay . Wonder if it would have stopped me at that point.

Thanks for any replies

ynarpz wrote:

Not sure this is the right forum and have emailed Redweek but no answer yet and am quite anxious as the exchange I want to get might disappear if I do't grab it now.

1. is there a redweek phone# to talk to somebody - can't find it on site

2. if my Redweek points are expiring, can they be extended for a few weeks? I finally found an exchange and I actullay tried to reserve - the system doesn't stop me even if the start date is beyond the expiration date of my points and my membership. I got as far as the page where you have to pay . Wonder if it would have stopped me at that point.

Thanks for any replies

Hi,

I didn't see your email in our ticket system so wasn't sure if you had been answered or not.

We are an internet-based company and therefore attempt to handle the bulk of our communications via e-mail. This also produces a message trail for us.

Members just need to book their reservation by the date their points expire. So you should be fine in booking your exchange.

Thank you, Marty

Thanks Marty - that clarifies it.