Hello, I reserved, booked and paid for a suite at Pueblo Bonito Rose, as this was the resort that I "clicked" on. On the back and forth emails with the owner the subject line says "confirmed reservation number 229618,for a PB Rose'". However, after paying in full, the confirmation certificate was issued for Pueblo Bonito Los Cabos. This is NOT the resort that was promised. The owner never once mentioned this!!
What recourse do I have?
Thank you, Juliet
Juliet L.
Jun 08, 2018
Juliet-
If you are wanting assistance with this issue from RedWeek Customer Service, then please send an email to support@redweek.com and include the rental posting number. You can also use the "Contact Us" link at the bottom of any page.
