Owner / renter reviews

Not sure if there is a better place for suggestions, but have you guys every considered having a feedback aspect that would allow owners and renters the ability to leave feedback after a transaction? I've only rented once and I had a great experience, but I am a little leery of booking some of the unverified listings. Even knowing that someone has rented their property 5 times or whatever would be great.

Aaron, I own several weeks and I have placed rental ads here on Redweek. Regarding reviews of owners, there are some aspects of renting timeshares that owner have no control over. A primary issue that could cause an unsatisfactory review is villa assignment. As an owner staying in my unit, I get priority of the most desirable units…but on a rotating basis. Renters are at the bottom of the priority list. Renters only get a specified unit at resorts that have fixed week and fixed units and this is not common. Also, most owners do not rent a lot of weeks. One renter who is less than fully satisfied could make review scores look really bad and ruin the potential to rent in the future. Redweek has a vested interest in not having its paid members get scammed so I trust Redweek desire to stay in business. If word got out that a member was scammed on Redweek, that would severely damage Redweek’s reputation..regardless if the rental of sale is verified or not.

Is there a place I could get information on an owner? I am looking to rent 2 units and I cannot get the owner to talk live only email. I want to just make sure everything is legit.

It may be because RedWeek wants verification only through RedWeek. However, don’t quote me on that. I would contact RedWeek and specifically state your concern with that one to their customer service reps. And - Include the fact that you would like a verification with the week.

katherinec252 wrote:

I would contact RedWeek and specifically state your concern with that one to their customer service reps. And - Include the fact that you would like a verification with the week.

Getting "RedWeek Verified" is strictly an owners choice and option to provide (or not) with their listing. Prospective renters have no say in the matter, regardless of what they "would like".

how do you rent a week? what if it is a scam?

I am in agreement with some here. I am not an owner just someone who rents. I just successfully rented a week in Cabo for my first rental and everything went great. I would like the acknowledgement that I had a successful transaction with an owner or something along those lines..

I cannot comment on renting for I’ve never rented through RedWeek and while I am an owner and a member of RedWeek I’ve never listed my property for rental. My issue is that I have on several occasions asked questions about possibly purchasing more properties, and can’t get any responses from RedWeek or the owner, you must be a member to submit inquiries. It is a waste of time and membership fee.

danv90 wrote:

I cannot comment on renting for I’ve never rented through RedWeek and while I am an owner and a member of RedWeek I’ve never listed my property for rental. My issue is that I have on several occasions asked questions about possibly purchasing more properties, and can’t get any responses from RedWeek or the owner, you must be a member to submit inquiries. It is a waste of time and membership fee.

I do not work for or in any way represent RedWeek, but I must respectfully but strongly disagree with your assessment, having been a satisfied RedWeek member for many years. I have purchased and sold timeshare weeks on RedWeek, rented timeshare weeks from others here and, on a few occasions, used the RedWeek site to rent out weeks I own when unable to use them myself. I have never encountered any difficulties with any of those various different activities using the RedWeek site.

RedWeek is merely a site on which timeshare-owning RedWeek members may choose (and pay) to advertise resales and rentals. How can you possibly blame the site if advertisers, for whatever reason, do not respond to your particular inquiries? That very odd conclusion just makes no sense to me and it frankly borders on silly, in my personal opinion. If you are unhappy with the RedWeek site, there are certainly other sites that you can opt to use instead, but RedWeek is by far the the safest site to avoid scammers.

I just had a horrible experience as a renter using RedWeek. Run!

michaelp1747 wrote:

I just had a horrible experience as a renter using RedWeek. Run!

With no facts and no details whatsoever about your "horrible experience", your post is not in any way useful, informative or helpful to anyone.

Wanting to rent our timeshare the first time. I have reseverd the weeks and have a couple of questions regarding Redweek.

First, what are the commission rates Redweek charges for the full service rent where Redweek does the main work?

Second, as an owner, what is my liability if a person who rents my room and damages it? Who is responsible for the damages?

I would need confirmation that my transaction with the owner was successful, or something similar like slope game.

Is it safe to Zelle or ACH the funds for a vacation rental that is not verified and protected on Redweek? The listing does not take credit cards.

kimberleeg10 wrote:

Is it safe to Zelle or ACH the funds for a vacation rental that is not verified and protected on Redweek? The listing does not take credit cards.

Do you have a formal contract? Do you know the identity, address and phone number of the advertiser? Have you had any direct phone conversation with this advertiser? Has the advertiser provided you with any documentation proving their ownership of the unit / week being advertised and offered for rent?

If the answer to any (or all) of the above questions is “no”, in my opinion you definitely should NOT be sending money to this advertiser by the non-refundable means you have mentioned. Once you send that money by those methods, it’s gone — so make very sure that you know exactly who you are dealing with.

Forewarned is forearmed.

This article is very informative and full of useful knowledge. I appreciate the effort you put into providing such valuable insights. Thanks a lot!

I have rented many weeks on Redweek. The owner always transfers to my name before they take payment. You can call the resort and verify it is in your name. Owner will send you a reservation code.

michaelc996 wrote:

I have rented many weeks on Redweek. The owner always transfers to my name before they take payment. You can call the resort and verify it is in your name. Owner will send you a reservation code.

It would certainly be an exception (certainly not the rule) for ANY timeshare owner to place a reservation into someone else’s name before even receiving any payment. As an owner, I would never for one second consider doing that -- and I believe that very few other owners would ever do so either.

I am using Redweek for the first time. I reached out to owner about a rental in Aruba. She is asking for a money order to be sent, then will transfer week to me. How can I be sure she is legit?

I would talk to them on the phone, get their personal info and do a quick background check. Most legit people have a public presence that can be verified. Linked-In, facebook etc. Google is your friend. And talking to someone in person can sometimes give the reassurance you need. If the answers seem off, use your instincts.