If you value your vacation - DO NOT GO TO THIS RESORT!!! Our vacation was ruined as the staff here speak little, if any, english!!! We...
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If you value your vacation - DO NOT GO TO THIS
RESORT!!! Our vacation was ruined as the staff
here speak little, if any, english!!! We felt
isolated and concerned for our safety because if
something were to happen no one could understand
us and we couldn't understand them. The only
person that spoke some english was the manager
Monica and she was rarely anywhere to be seen!
Service was very poor! The staff were indifferent
to the language barrier and did not offer much
support.
A MAJOR ISSUE was the discrimination against
Americans and Canadians where the mandatory food
plan was concerned. An american couple staying at
the resort and who spoke spanish learned that the
food plan for italians and other europeans was
more than half the price it was for americans and
canadians. Italians and other europeans were
charged 15 euros for either lunch or dinner and 7
euros for breakfast for a total of 22 euros per
person per day. Americans and Canadians were
charged 48 euros per person per day for half board
(breakfast and dinner). Plus, we were not given a
choice between lunch and dinner as the others were.
The food at this resort was a major disappointment
considering that we had spent $1,050. CAD dollars
for the two of us for the week. Don't expect eggs
and bacon here...Considering it was Italy you'd
think there would have at least been fresh
fruit...but not even that!!! Dinner was your
basic cafeteria style food...Certainly not worth
anywhere near the money they are charging...We
could eat in town in Comiso or Vittoria for
significantly less!!!
RCI has made a huge mistake adding this resort to
the RCI community and are much to blame...Even
though there is a building there with RCI
plastered all over it there was NO RCI
representation!!!
This part of Sicily was unattractive. Everywhere
you look is the color of straw. Lots of stones
and greenhouses as far as the eye can see!!! The
resort is miles away from anywhere decent...We
took a day trip to Malta to get away and that was
well worth it! Otherwise you have to travel
severak hours to Catania, Taormina, or Palermo.
Our hope is save others the pain we experienced
not-to-mention a ton of money!!!
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