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Reviews of Fiesta Americana Vacation Club at Cancun

Cancun, Mexico


Out of 5
9 reviews
  • 5


  • 4


  • 3


  • 2


  • 1


  • Resort location
  • Staff/Service
  • Cleanliness
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Have you been to Fiesta Americana Vacation Club at Cancun lately?


  • Avatar for maryl1264
    By maryl1264 Jun 21, 2017

    Fiesta Americana was above and beyond, the staff was one of the best!! cant wait to go back

  • Avatar for mariab353
    By mariab353 Sep 24, 2013

    Great family location, excellent staff and all inclusive.

  • Avatar for tracy426
    By tracy426 Nov 10, 2011

    This is a very beautiful resort, first class. The all inclusive option is nice at this resort, as you are not very close to other dining options. The bus stop is right out on the street, very efficient and safe. Staff is extremely helpful and courteous. Rooms were clean and comfortable, LCD Tv's, stocked fridge. Room service comes with all inclusive option. Great place if you want to be a little removed from hustle and bustle, but close enough to get to the action by bus or taxi.

  • Avatar for robjenni
    By robjenni May 13, 2010

    We stayed here in June 2008. I loved it. The resort is smaller than all the mega hotels around. Quick access to the pool and beach from the room. It was no problem, at any time of day, to get a chaise lounge on the beach or by the pool. No lines for drinks or meals. There is only one restaurant and it is between the beach and the pool. Food was good.

    The rooms had a few minor problems with delayed maintenance, but hey that's Mexico. Any time we had an issue it was resolved quickly. Close proximety to shopping and restaurants.

    I will stay here again.

  • Avatar for ck54
    By ck54 Updated Mar 9, 2008

    We stayed in a 3BR beach front room with 180-degree of the ocean over spring break 2007. The sunsets were amazing. The suite was big, but the furniture was dated. I had a problem with the smell of mildew in our suite. I think this must be from the hurricane damage that cannot be cleared. Interestingly, only the women noticed the smell.

    The location of the resort is good. Local buses passed the hotel every 3 to 5 minutes. There were numerous restaurants within a 5 to 10-min walk from the hotel. We took the local buses to Wal-mart to get our groceries. The buses were safe, and I think it was good for our kids to see the cultural differences and way of life of the people in Mexico. One tip that we discovered late into our trip was that the central bus station in town sold chartered bus tickets to all of the resorts at about half of the cost of the tours. The disadvantage is that you will have to take a bus to the main station and get on the chartered bus. The advantage is that you will not be stopping at 25 hotels for drop off of all guests when you return.

    The children's recreation program at poolside and the beach was great at this resort. Felix kept our kids busy with activities and prizes on the afternoons that we were here. He had them playing ping-pong, volleyball, water-polo and multiple other games. These activities introduced our kids to others from all over. Renting jet skis and booking local fishing excursions were reasonable. This is not a luxurious resort but a nice and simple resort for families.

  • Avatar for laura1033
    By laura1033 Feb 27, 2007

    My family just returned from a February 2007 winter break vacation. This club has the potential to be amazing, however the hard mattresses and the lack of maintenance in the rooms keeps it from being a 4 or 5 star rating. Also, internet access is only in the deli near the lobby and you must pay every time you use it, not very business friendly. The units are large and the beach is lovely, water is beautiful. Pool is not heated, which was a problem when the weather turned cooler and windy. The staff is amazing! Julio and Alberto are great if you decide to do a timeshare presentation. Ramon is an excellent concierge. Jesus the doorman is a sweetheart and Silvia is a hardworking and upbeat waitress by the pool and beach. Felix and Omar are excellent activities directors! We participated in ping pong tournaments, beach and pool volleyball, and Mexican Bingo. My son and husband went deep-sea fishing and caught sailfish which was a highlight. This Club is also walking distance to most restaurants (Rainforest Cafe, Hard Rock, etc..) or just a short bus ride. Don't miss Alfredo De Roma italian restaurant and Laguna Grill.

  • Avatar for elizabeths86
    By elizabeths86 Feb 23, 2006

    This is a rather late review, but better late then never. We stayed at Casa Maya in March of 2005. The resort has one of the nicest streches of beach in the hotel area. Nice and wide and it's kept very clean. Not too crowded like at some of the larger hotels. Very nice swimming. Grounds are nicely kept. On the downside, we had exchanged a 2 BR unit and got a hotel unit... in need of cleaning and updating. The carpet was so dirty it was "crunchy" and if you walked barefoot on it you had to wash your feet - they were visibly dirty as if you'd walked around outside. That is unacceptible. The bathroom was newly remodeled and very nice. Lots of closet space. The beds were comfy (very firm). The sliding glass door was off it's track and losing it's weather stripping. The staff was very pushy about their timeshare purchase presentation. A big turn off. I highly recommend taking the excursions to Tulum and to Cozumel. The food left a lot to be desired at the resort for lunch and dinner, but breakfast was excellent. The hotel isn't within walking distance of much, so you have to either take a taxi (expensive) or the local public transportation (iffy at times) to get to any other restaurants or shops. Lots of lounges and towels at the beach. I would stay there again, but as a "budget" vacation. Don't go expecting a 5 star resort. Buy your food at the local supermarket and just enjoy the island's beauty and blue water.

  • Avatar for allan101
    By allan101 Updated Mar 18, 2005

    Stayed for a week in Feb 2005. Beach area was excellent for Cancuun. The water was much quieter than at other resorts and believe it or not...swimmable! Rooms were very nice and clean. Very nice pool. I would recommend this resort without hesitation! Location was good. Small bus ride to malls (don't miss LeIsla)and many restaurants.

  • Avatar for jamahof
    By jamahof Feb 2, 2005

    Had a great time here in January 05, although the weather was a bit from Cancun prefect. A smaller, friendly resort with very nice people. Lots of security. They know their guests. We've been to four 'Gold Crown' resorts in Mexico, the rooms here are nicer than any of those. Great location to clubs, shopping.

    A quaint, little fantastic restaurant across the street (Restaurant Roma Pizzeria) that was the best priced, best food we had the entire week - that includes several of the 'highest rated' restaurants in town.

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