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Hyatt Sunset Harbor Resort

Key West, Florida

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About the resort
Features & Amenities
Reviews (11)
Map & address
Discussions
  • Hyatt's Sunset Harbor is conveniently located in the heart of Old Town and a short walk to excursions, shopping, dining, and all the entertainment Key West has to offer. A scooter is a popular alternative to walking, for easy exploration of the island. This 40-unit resort is uniquely situated on Key West Harbor, so guests don't have to leave the units to enjoy a breathtaking sunset. The five-building purpose- built property is Victorian and residential in style, with all the modern conveniences today's traveler has come to expect. Among the on-site amenities are a pool, wood deck, whirlpool, and laundry room.

  • On-Site
    • Laundry Room
    • Outdoor Pool
    • Whirlpool/Hot Tub
    Nearby
    • Ocean
    • Restaurant
    • Shopping Area
  • Reviews

    • Avatar for stevep352 stevep352
      Avatar for stevep352 stevep352

      Stayed here many times, but not an owner. Staff has always been nothing but pleasant, friendly, and professional to us. But then again, I don't expect to be treated like I'm the CEO of the place either. We actually engage in conversation with them every day.

      The studio units have plenty of room. When we want a stove, hot plate or counter space, we get a bigger unit. Never had a problem with the WI-FI. No need to rent a car if you stay here. Everything is walking distance.

      This reviewer has multiple ratings
      • Overall Rating
      • Resort Location
      • Staff/Service
      • Cleanliness
      • Sleep Comfort
      Aug 2, 2014 (Updated Feb 13, 2015)
    • Avatar for ken1193 ken1193
      Avatar for ken1193 ken1193

      Studio units here are relatively small, with no stove or hot plate, no counter space and no sink except for the bathroom sink, although the king size bed was a pleasant surprise. Much more like a motel room than a condo unit, actually. We were renting directly from an owner; no other unit size was available to rent. I believe this "studio" may actually have been the smaller portion of a "lock-off" unit. Small dormitory-type "mini-fridge". WiFi did not work inside the unit at any time during our week long stay (I reported the problem, but it was never addressed) --- not a big deal, as we certainly weren't in Key West to be spending time on the computer. $45.00 additional charge per week for parking in the garage next door (very convenient actually; we had no objection or problem with that fee). Front desk staff seemed disengaged and disinterested, but we had no special requests and little contact anyhow.

      This is certainly the best Hyatt location by far among the four Hyatt properties (only three of which are actually timeshares) in Key West, but the front desk staff seemed to consistently exhibit some "attitude". Housekeeping personnel tried to enter our unit at 8:00 a.m. on check-out day (check-out time is not until 10:00 a.m.), despite the obvious "Do Not Disturb" tag prominently hung on our door. No big deal; we politely sent her away and checked out around 9:15 a.m.

      This is a great Key West location and we thoroughly enjoyed our week in KW. The unexpected staff "attitude" here was a bit of a surprise and a bit of a disappointment for a Hyatt-quality property, but we would return (and we already plan to do so) --- but certainly NOT in a "studio" unit ever again.

      This reviewer has multiple ratings
      • Overall Rating
      • Resort Location
      • Staff/Service
      • Cleanliness
      • Sleep Comfort
      Mar 10, 2011 (Updated Jan 29, 2015)
    • Avatar for melissas538 melissas538
      Avatar for melissas538 melissas538

      We stayed at the Sunset Harbor over Spring Break. Our first time to Key West and this was an amazing spot to stay! Right at the water yet so close to everything you want to do in Key West. You don't need a car if staying at this resort - everything is walkable and bikeable. Beautiful private pool. Definitely will be back!

      This reviewer has multiple ratings
      • Overall Rating
      • Resort Location
      • Staff/Service
      • Cleanliness
      • Sleep Comfort
      Jul 5, 2013
    • Avatar for johna324 johna324
      Avatar for johna324 johna324

      Don't listen to reviews on to small studios they are perfect and well appointed The staff is great it is very clean and close to everything one of the best

      This reviewer has multiple ratings
      • Overall Rating
      • Resort Location
      • Staff/Service
      • Cleanliness
      • Sleep Comfort
      May 6, 2013
    • Avatar for danielm326 danielm326
      Avatar for danielm326 danielm326
      This reviewer has multiple ratings
      • Overall Rating
      • Resort Location
      • Staff/Service
      • Cleanliness
      • Sleep Comfort
      Nov 9, 2011
    • Avatar for j1390 j1390
      Avatar for j1390 j1390

      My wife and I have owned and stayed at Sunset Harbor for 13 years for a total of 20 times. We have contued to return to this HYATT resort because we have always had an excellent time. While the big unit is very nice we have found that the studio is about the sieze of a regular hotel room. We have used both parts of the unit to use our points and get 2 weeks of use in 1 year. The property is very close to the " action" end of Key West but far enough away so that it does not get any of the noise from Duval Street.

      This reviewer has multiple ratings
      • Overall Rating
      • Resort Location
      • Staff/Service
      • Cleanliness
      • Sleep Comfort
      May 19, 2011
    • Avatar for nitao nitao
      Avatar for nitao nitao

      We have owned at the Hyatt Sunset Harbor since 1995. It is the best of the best as timeshares go! The resort lives up to what you would expect from the name Hyatt. The units are clean and comfortable, a getaway to the tropics. The location is the best, within walking distance to just about everything and right on the Gulf. The views of the sunset are spectacular from our master bedroom deck. Quiet, but located in the heart of all the activity.

      Jul 29, 2008
    • Avatar for richardb241 richardb241
      Avatar for richardb241 richardb241

      We have been going to Sunset Harbor Resort now for 10 years. Every year we had a great time. Key West is a great place and so is Hyatt's Sunset Harbor Resort.

      May 28, 2006
    • Avatar for melissa581 melissa581
      Avatar for melissa581 melissa581

      We love the location of this resort! Mallory Square is right outside your door and Duval Street is within walking distance. Rooms are clean and well decorated. The pool is very nice. We stayed during the summer and unfortunately had to leave early due to Hurricane Charley. We will definitely stay here again!

      Dec 8, 2004
    • Avatar for melnimmo melnimmo
      Avatar for melnimmo melnimmo

      Very nice quiet place to stay. Staff very helpful. Only down side is the resort has no onsite snack or drink bar. You have to bring drinks and snacks to the pool yourself. Besides that it is a very lovely place. The 1 bedroom units are very nicely appointed.

      Aug 17, 2004
    • Avatar for cinlou7 cinlou7
      Avatar for cinlou7 cinlou7

      Just returned from Sunset Harbor, Well maintained property, friendly staff. Very quiet And only 2 blocks to crazyness of Duval St. I would give resort an 8 out of 10

      Nov 9, 2003
  • 200 Sunset Lane
    Key West, Florida 33040
    • Resort
    • Resort cluster
    Accuracy not guaranteed. Contact the resort to confirm the address before making plans.
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