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Hard Rock Hotel Cancun

Cancun, Mexico

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About the resort
Features & Amenities
Reviews (5)
Map & address
Discussions
  • This winter, Hard Rock Hotel Cancun will shine again but this time even brighter. After a complete renovation, the property will have new facilities and guestrooms that speak of a sophisticated look and modern design. A fresh air- conditioned lobby will welcome guests in a sleek and comfortable ambiance. A brand new amphitheater will be the perfect stage for evening entertainment and shows. Among the main new facilities to highlight is the modern convention center occupying an area of 12,000 square feet. This represents an incredible opportunity for groups and entities interested in holding gatherings in the hotel zone in Cancun. The addition of more guestrooms will also form part of the renovations. Spa facilities will offer a gateway for relaxation and serenity. The beauty salon and the boutique will also boast a new look. For clients who like to remain active during their vacation, they will be very pleased with the renovated gym, while a redesigned pool will certainly leave children and adults in awe. Four fine restaurants, one of them overlooking the beach and a “Kids Club”, which results in more fun for the young, complete this transformation in grand scale.

    All inclusive program is mandatory.

    Previously known as Palace Resort at Cancun Palace.

  • On-Site
    • All-Inclusive
    • Car Rental
    • Child Care
    • Children's Pool
    • ClubHouse
    • Conference Facilities
    • Elevator
    • Hairdresser
    • Handicap Accessible Units
    • Internet Access
    • Kid Friendly
    • Live Entertainment
    • Medical Facilities
    • Ocean
    • Outdoor Pool
    • Restaurant
    • Sauna
    • Shopping Area
    • Snack Bar
    • Swimming
    • Tennis
    Nearby
    • Boating
    • Fishing
    • Golf (3.7 miles)
    • Grocery Store (0.6 miles)
    • Scuba Diving
    • Water Skiing
    • Wind Surfing
  • Reviews

    • Avatar for dianaw32
      By: dianaw32

      A palace resort Rep stopped us on the way in to Cancun at the Airport for a presentation. The salesman offered us 30 tours PLUS a day pass, facial, and Massage for $200.00. We took the presentation tour. Truely not high pressure in my opinion. We used our day pass at the Moon Palace. My boys learned to Windsurf and sail a Catamaran. The Kids club was really full service. The night shows were way cool. In 50+ different resorts that we have stayed at, this is the finest. The service, food, presentation, and everything was just Grand. The staff will do anything to make your stay a pleasure. In fact that is their favorite phrase "A pleasure". Expensive, but if you can afford it, well worth every penny. Enjoy

      This reviewer has multiple ratings
      • Overall Rating
      • Resort Location
      • Staff/Service
      • Cleanliness
      • Sleep Comfort
      Feb 11, 2011
    • Avatar for gina391
      By: gina391

      My husband and I spent a week from March 26 - April 1, 2007. We were pleasantly surprised with the renovations and upgrades. The Japanese restaurant (although portions were small) was very good! My only reservation was with the customer service for making SPA appointments. The appointments had to be made by the front desk and I think they are stilling learning the system. There were several people waiting at one time to make reservations for the SPA, Tours, Rental Car so it took long.

      Other than that we really had no complaints and are returning with our children for another week in July.

      May 1, 2007
    • Avatar for eileenl29
      By: eileenl29

      WOW..I don't think I've ever had a better time on vacation...I had been to the Cancun Palace years ago before the Hurricane...NOW..this week...AMAZING....I will surely be back...it's gorgeous

      Feb 22, 2007 (Updated Feb 22, 2007)
    • Avatar for ostrich
      By: ostrich

      WE WERE THERE JAN. 22 TO 29 LOVED THE ALL INCLUSIVE. GREAT PLACE FOR FAMILES KIDS 12 AND UNDER JUST 249.00 FOR THE WEEK INCLUDES ALL MEALS, NIGHTLY ENTERTAINMENT, TOURS, AND YOU CAN GO TO ALL OF THE PALACE RESORTS FOR MEALS AND ACTIVITIES. WOULD GO BACK AGAIN. WORD OF CAUTION DO NOT ATTEND TIMESHARE TALK AT THE MOON PALACE. WAS ARE ONLY PROBLEM, THEY KEEP YOU 4 HOURS.

      Apr 2, 2005
    • Avatar for aka8
      By: aka8

      Nice place but not fantastic. We didn't like having to get the all-inclusive plan. The only good thing about the plan was that two excursions were included in the price. If in Cancun be sure to vist Chitza Itza.

      Oct 29, 2002
  • Kilometro 14.5 Paseo Kukulcan, Zona Hotelera
    Cancun, Mexico 77500
    No available map for Hard Rock Hotel Cancun
    Accuracy not guaranteed. Contact the resort to confirm the address before making plans.
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