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Marriott's Ko Olina Beach Club

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Overview 10-23-14

User Rating:
4.5 out of 5 / 71 reviews (rate it)

Description

Marriott's Ko Olina Beach Club is situated on the spectacular Western shore of Oahu, where waterfalls and fountains welcome you as you drive under the port- cochère. Just 30 minutes from Honolulu, this beach front oasis is secluded and peaceful. Surrounded by seven lagoons, you will find brilliantly blue water all around you. From the stunning gardens to the sparkling pools, every inch is filled with beauty.

Each timeshare villa reflects the gracious, open hospitality of a Hawaiian plantation. With Koa wood furnishings and Hawaiian décor, your villa will create the perfect setting. These one-, two-, and three-bedroom villas offer a choice of spectacular ocean views or mountain views. A fully equipped kitchen with oven, microwave, dishwasher, cooking/eating utensils, and refrigerator is right at your fingertips. A king-size bed, oversized tub, and shower in the master suite, comfortable living and dining areas with queen sleeper sofa, color TV with video cassette player, dining table and chairs, and private lanai are all included in each villa. There is also a utility area with washer and dryer for your convenience.

On-site at Marriott's Ko Olina Beach Club you will find four pools and whirlpools, a poolside bar and grill, Polynesian dinner show, children's activity center, a fitness center, The Marketplace convenience store, golf, a full-service marina with 270 slips, and a wedding chapel. Guests can also enjoy access to the JW Marriott Ihilani Resort & Spa, and Ko Olina Golf Club and Marina.

Venture out on your own, or follow the Ko Olina Beach Club's top ten things to do: sip your favorite drink at sunset, relive history at Pearl Harbor, feel the spray of Waikahalulu Falls, visit world-renowned Waikiki Beach, dine on sushi in Honolulu, stroll through the Honolulu Botanical Gardens, watch North Shore surfers, trek through mountain rainforests, hop into a helicopter for an extraordinary view, or snorkel, scuba, and windsurf.

Parking On-site parking, fee: 30 USD daily Valet parking, fee: 30 USD daily

High-Speed Internet Public Areas: Wired Guest Rooms: Wireless

Please note that the two bedroom units can accommodate a maximum of 6 adults and 2 children.

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Marriott's Ko Olina Beach Club
92-161 Waipahe Place
Kapolei, Hawaii 96707
Features & Amenities

On-Site

  • Babysitting Referral
  • Bar
  • BBQ Area
  • Child Care
  • Children's Pool
  • ClubHouse
  • Concierge
  • Copying Services
  • Fax Services
  • Game Room
  • Golf
  • Grocery Store
  • Handicap Accessible Units
  • Health Club
  • Internet Access
  • Kid Friendly
  • Laundry Room
  • Live Entertainment
  • Ocean
  • Outdoor Pool
  • Playground Area
  • Restaurant
  • Sauna
  • Security
  • Spa Services
  • Swimming
  • Whirlpool/Hot Tub

Nearby

  • Boating
  • Car Rental
  • Fishing
  • Hairdresser
  • Scuba Diving
  • Shopping Area
  • Tennis

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Member Reviews
  • Overall Rating: 1 out of 5
  • Resort Location: 5 out of 5
  • Staff/Service: 2 out of 5
  • Cleanliness: 3 out of 5
  • Sleep Comfort: 1 out of 5
  • Avatar for theresec26
  • User: theresec26

Worst vacation experience imaginable. We were at Marriott’s Ko Olina Vacation Club from 9/14-9/21. We rented our timeshare vacation from an owner from RedWeek.com Unbeknownst to us, Marriott Ko Olina Beach Club was aware that the Arashi Japanese Boy Band would have a Premier Concert right in the middle of all Five Resorts including Marriott’s Ko Olina Beach Club Resort on Ko Olina’s property. There was no notification by Marriot Ko Olina Beach Club to any guest or owner prior to check-in, although Marriott was aware of this nightmare 45 days in advance. At least 45 days. Ko Olina, according to the Resort Manager, Bill Quieseng, "facilitated" this concert. The giant stage was placed in the middle of all Ko Olina Buildings, approximately 100 yards from our balcony. We arrived at night and had no idea what awaited us for the next Six days of our stay.

We were awoken on Monday at 8:00 a.m. to the sound of music and sound checks amplified through our closed slider. The same obnoxious song played over and over on a loop. We were treated to the same creepy looping every morning and intermittently for Six days. Six days instead of Seven because WE LEFT the resort 24 hours EARLY.

This was not the worst of what we were subjected to. Every guest on this “Marriott Resort" property was assaulted with the most intense noise pollution you could be subjected to, short of intentional psychological torture. The effect was the same. Every day for Six days, 12 hours per day, every inch of the property was consumed with incessant amplified sound checks that lasted for hours at full concert venue volume. Sounds like da da, bom bom bom, yah yah yah, etc., constantly. When the sound checks ended, intermittently, because they were every day, we were soon to be bombarded by strobe lights repeatedly streaming the balcony, slider and walls of our Marriott Resort room. What we thought was quite enough only gained momentum when the Japanese Stage Manager having to check thousands of strobe lights and video, repeatedly and methodically gave direction over the same PA system amplified at the same full volume as the sound checks. Constant direction being repetitively given to someone in Japanese at full amplified volume. He had a mind crushing habit of going, ahhhhhhhhhhhhhhhhh, for about three seconds after every sentence.

Again, this assault was inescapable anywhere from 8:00 a.m. to 8:30 p.m. In your room, beach, restaurants, even underwater. Literally underwater while snorkeling. Every person on this so-called "Marriott Resort” was infuriated. I've Never seen so many miserable people on vacation. The distress and visible frustration on every guest and owner face was something that will never be easily forgotten and easily describable by any of our photos or videos taken in the midst of constant suffering.

The staff was completely unresponsive. Some were polite and apologized, although ALL of them denied any Marriott involvement. The party line was, “We have no control over this, had nothing to do with it, and you'll just have to deal with it." This is on Ko Olina property, mind you.

On the 4th day, 9/17, the Resort Manager, Bill Quieseng sent a letter to each room describing how things would get worse on the days of the actual concert. Two days, Friday and Saturday, 15 to 20 thousand people being bussed in each day. Firetrucks, Police Cars, Taxis, Shuttles and 110 Buses were chartered to cram the two lanes in or out of the main intersection to the Marriott Resort. Any guest or owner staying at the Marriott Resort could not use shuttle service to and from restaurants and cars could barely move in or out of the Marriott Resort area. The letter stated that Ko Olina "facilitated" this monstrosity, and that they were "appreciative" of our "understanding". No apology. Ever. From anyone in charge. No compensation or solution to the horrific conditions people were subjected to was ever offered. In terms of hotel management and customer relations the Marriot Ko Olina Beach Club gets an F-, ...repeat the class. You all failed miserably.

I eventually contacted KITV4 ABC News, submitted video from all over the property, and did an on-camera interview in our room. 4 other guests stopped the News Crew …….praying for the opportunity that someone might listen to their common distress…….and were interviewed on camera as well. It aired the night of the first concert. Although my name and image were broadcast across Oahu that night from my balcony at Marriott Ko Olina Beach Club, and I left a voicemail for Resort Manager, Bill Quieseng, I never heard a word. Nothing. This is an insult on top of the abuse we suffered. An absolute outrage.

The Friday of the concert was about to prepare us for “things are about to get worse” show. The Marriott Resort was basically locked down for 12 hours. 110 buses. Roads closed. We were trapped. If we left the Marriott Resort, we could not get back in and staying on resort was just shy of giving us a nervous breakdown. At one point we hiked to a lagoon and tried to remove ourselves only to be told on the way back we would have to walk out to the front intersection and go around the entire five resort buildings to get back to our room. You see at this time they were bringing in the Fireworks to prepare us for the Shelling Effect we were about to endure. And if we didn’t think we might be in the middle of a war zone yet, they added plenty of helicopters to the spectrum. One poor retiree told us he was feeling Post Traumatic Stress from the Vietnam War because he could not tell the difference.

For all of you considering this place, you can guess my advice. We have stayed at Marriott time shares on Maui and Kauai and had pleasant experiences. Those properties are nicer and the staff is much more friendly.

My sister is an owner of Two timeshares and is trying to get us to buy. This will Never happen now, just on principle alone. Don’t waste your time on the 90 Minutes Sales Pitch, because this scenario could definitely happen to YOU, as it did many who bought-in thinking they would retire, relax and read a book by the Pool. Many were psychologically tortured day in and day out. If you think we are being dramatic, check out the interview by Channel 2 News with Eric Takahata of the Hawaiian Tourism Authority, “We have some surprises for everyone next year as well.”

http://khon2.com/2014/09/15/major-japanese-pop-group-to-hold-special-shows-at-ko-olina/

Don’t buy-in, you will be sabotaged as we were.

The island of oahu is not nearly as pretty as Kauai. The traffic is bad, the beaches are not nearly as nice as Kauai, there is a lot of homelessness, and zombie drug addicts lurking in all the more urban areas (Honolulu, Waikiki.) We were told by everyone not to leave anything in your cars here. Ever. Even the docent at the Pearl Harbor Monument told us the parking lot isn't safe.

If you don't want to waste thousands of your hard earned dollars you saved for years, like we did, take your business to Kauai. The responsible parties and “knowing parties” to this catastrophic failure put the interests of the rich and powerful over the most basic consideration of THOUSANDS of their customers. We felt especially bad for the retired elderly people that just needed some rest and rejuvenation. Many with health concerns spent hours being tortured, in disbelief and utter frustration making it impossible to relax.

The management as well as Marriott Resorts has demonstrated an outrageous and unacceptable lack of judgement and incompetence that should never be patronized by guests who will spend many thousands of dollars here. John and Therese Cloughen


  • Overall Rating: 5 out of 5
  • Resort Location: 5 out of 5
  • Staff/Service: 5 out of 5
  • Cleanliness: 5 out of 5
  • Sleep Comfort: 5 out of 5
  • Avatar for ricks117
  • User: ricks117

Our family had the best time of our lives! So much fun and activities right there at the resort, but also close to many other local attractions. Friendly staff to provide that real feeling of aloha. We will be back many times over! Mahalo, Ko Olina.


  • Overall Rating: 5 out of 5
  • Resort Location: 5 out of 5
  • Staff/Service: 5 out of 5
  • Cleanliness: 5 out of 5
  • Sleep Comfort: 5 out of 5
  • Avatar for tracyf128
  • User: tracyf128

Just returned and we cannot say enough about how relaxing and wonderful our stay was. We loved the staff, our room and the beds. We did not eat much at the hotel, Costco and Safeway are 7 mins away. It was the first time my husband did not complain about the bed! Hope you have as much fun as we did.


  • Overall Rating: 5 out of 5
  • Resort Location: 5 out of 5
  • Staff/Service: 5 out of 5
  • Cleanliness: 5 out of 5
  • Sleep Comfort: 5 out of 5
  • Avatar for ashlis3
  • User: ashlis3

Just got back yesterday and am already trying to find another week to go back! It was the best family vacation to date. My family of six will definitely be back!!!


  • Overall Rating: 5 out of 5
  • Resort Location: 5 out of 5
  • Staff/Service: 5 out of 5
  • Cleanliness: 5 out of 5
  • Sleep Comfort: 4 out of 5
  • Avatar for harold187
  • User: harold187

Currently in our second stay here, now in the Moana Tower, last year in the Naia Tower, both with ocean view rooms. We absolutely love it here. We've been to Hawaii more than a dozen times in the past 10 years, and have always visited Maui, the Big Island, and Kauai, sort of avoiding the hustle and bustle of Waikiki. Ko Olina is the answer to this - it is on the West Side, which means better weather, and it's a lot quieter. If you want to see the rest of the island, or Waikiki, you'll realistically need a rental car, but we're probably going to mostly stay here. We liked the beach, the pools, the rental cabanas, the BBQ area, and convenient location of stores and shopping (Foodland, Costco, a great health food store). We'll easily return here in the future, as this place has completely changed our outlook on Oahu as a relaxing vacation destination.


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