I purchased a Starwood timeshare a couple of years ago. At the time I purchased I did because I was told I could travel to all the STarwood resorts and that Harborside Atlantis was one of them. I purchased with the idea I could exchange and travel to any of the 13 resorts. Recently I tried to exchange my Starwood Kaananpali North Hawaii, timeshare for Harborside Atlantis and have not been able to exchange. I was told by a Starwood representative that this property is not a Westin/Starwood property and that is only managed my Starwood. It is not available through exchange, I have to be an owner of that property to stay there. I was told the same is true of the St. John location. Was I lied to by Starwood so I would buy Hawaii? Can I not exchange and go to these two properties or for that matter any other Starwood properties unless I own them?
Paula R.