We have visited this property over the holiday weeks for the last two years. It is old and is in serious need of maintenance. The air...
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We have visited this property over the holiday weeks for the last two years. It is old and is in serious need of maintenance. The air conditioner in our daughter's unit leaked water into the unit the entire 2 weeks we were there, despite repeated calls for service. The beds were old with thin mattresses; there was mold and peeling paint on the ceilings in the bathroom. Our hot water tap handle was missing so the shower water was cold. Housekeeping was pleasant and tried to help. Management moved us to another unit but that hot water handle was also broken off.
We waited an hour and a half while the front desk "looked" for our reservation when we were checking in. The main reception area on the beach side is boarded up (where a bar may have been), tiles are cracked and hotel staff give the impression they are inconvenienced. The guys at the dive shop and the jet ski guy at the marina were great and made our vacation manageable and fun. For such a perfect location , beach and fantastic scenery, management could do a lot more to improve the facilities at this place. The one star is for location.