Morritt's Tortuga Club has a beautiful location!
However, if you plan on anything other than using their facilities or those on
Rum Point (which I think belong to Morritt's as well) this is not the place for you.
The distance and ever increasing traffic make the drive to the other side (east
end) at least 45 min to 1 hour long.
Plan your days or you will spend needless time driving.
There is a modest grocery store a 1/4 mile away with reasonable prices but
with slim selection.
Check in was ok. The staff seemed friendly for the most part but there are a
couple of people with serious attitudes.
Our room wasn't ready until 6 pm.
The front desk manager gave us resort credit that we were told could be used
towards our bill at check out.
We stayed in the oldest section and the room was well maintained and very
clean.
There was plenty of space but limited facilities.
There was no dishwasher or washer and drier in the room.
We were warned about the utility charges that the resort tacks on to the bill so
we were very conservative, no AC during the day (we kept the screen doors
open and it was very comfortable), made sure we turned off lights etc.
Our bill for the so called metered use was over $90 for the week!
So, we would have liked to know what we used but the check out was a
nightmare and we didn't want to spend anymore time than needed to get out.
Remember the people with the attitude?
Well one of them checked us out and didn't want to give us the credit the
manager gave us.
We asked to speak with the manager and there was a very unsatisfactory result
that ended in a "I wish I could kill this guest" stare from the staff and dead
silence.
Eventually the credit was applied but it was reluctant.
What a nightmare that was.
We were not surprised to hear that the management is having difficulty.
Also, there are problems with sales. Again not a surprise.
The old units are around the pool and have some view of the ocean.
That view and the breeze will be cut off when they put up the next building. It
will be a real shame and to us very poor planning.
We were fortunate to have been in a 2 bedroom that had a second floor balcony.
That was very nice.
Our house keeper was very nice and came by every day to see if we needed
anything. We really didn't but it was nice that she took the garbage out.
The weather was not good the week we were there and everything we
scheduled to do was cancelled.
This was not the resort's fault of course.
However, the trips were running from the other end of the island if we wanted
to take the hour drive each way to do the excursions.
Overall it is a nice place. We would never give it 5 stars even for the new
buildings.
The same people go here year after year and love it.
We can understand why but it takes a certain personality and expectation. We
doubt we will go back.
We could recommend this place to the right people but not everyone. We met
some really nice people that own and stay there. That was probably the best
part of the trip.