I have stayed at the Grand Chateu many times as i am an owner there and have not had any bad experiences. There was a time when...
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I have stayed at the Grand Chateu many times as i am an owner there and have not had any bad experiences. There was a time when construction noise was an issue but that was due more to construction next door and on the City Center which is across the street. The Property itself is set back a long block from the strip but only about a half block from the entrance to the Miracle Mile Shops at Planet Hollywood.
I read things about people not getting upgrades or perks if they have issues and not having amenities such as a spa or gambling, ect.. but the thing you have to remember is this location is NOT a hotel it is a timeshare. It is in effect like renting someones home which means there may be issues from time to time as the owners are the ones that foot the bill for upkeep not Marriott.. Marriott just manages what the owners put in and uses the money appropriately to fix things.. Starting in 2011 this property is going to start going through the upgrade/replacement process so many of the things that might not be functioning fully should all be fixed.
Personally I love the property and the location that is why I own there.. There have been a few times that I have had to call maintenance and they were quite on top of things (granted some things can't always be fixed easily). I have stayed as both an owner and a trade back-in and there are some differences in views. Owners tend to get the upper floors (so if renting on here from an owner you are more likely to get a higher floor.. better view) The pool currently is small and it is rooftop located however, you can go next door to the planet hollywood and use their pool with your room key. The Chateau is to get a bigger pool when the third tower is built however due to the economy they are holding off on that...
All in all it is really an excellent location but don't expect mints on the pillows, champagne, and cocktails for your issues as you are not at a hotel.. That reminds me if you do not rent a room through mariott there is no daily maid service even as an owner. You have to clean up after yourself.. Though if you do need something they are there to provide it (ie Extra towels,pillows ect...)