We arrived for a friends wedding in 2014 not knowing what to expect and only booked 3 nights and then booked 4 nights at excellence which...
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We arrived for a friends wedding in 2014 not knowing what to expect and only booked 3 nights and then booked 4 nights at excellence which was 3x the costs. Just because trip advisor had higher ratings and it costs more we assumed excellence was better. Not the case our experience was 3 times better at ocean. From the genuine staff who go out of their way without their hand out for a tip to the quality of food prepared and severed to oceans layout. We became such fans we went back again and again and bought weeks and came back with friends and family 3-4 times per year. Since 2014 things have changed for the better, new management and a new resort north of playa under H10 made this resort step up their game. Having did xmas in the ocean north of playa we appricate this smaller more intimate envorniment and the staff, can't say enough about the staff!