Grand Seas Resort Reviews & Ratings

I stayed here twice and on the second time we purchased. But due to an accident we will have to sell this 1 we own 3. This place was great kids loved it and so did we.

My wife and I spent our vaction there May 17 thru May 25 of 2003. We were very happy with our service and was treated extra special by the staff. We were given a tour of the place again and joined Club NAvigo and changed our rental system to the new points etc. Also won a free week of vacation to be added on to what we have. Yes, they have parking problems, but we managed fine and walking a lot was what we planned on anyway. Plus oc course the Trolley was available. I suspect that the staff reactgs like anyone would if people come there only demanding and not trying to cooperate with them. I watched one lady make a fool of herself at the reservations counter over a really small matter. If you go there to have fun, you will Tom and Carol Tompkins, Owners

We've owned at Grand Seas for four years. Great location, beautiful grounds. It is very clean and we have never had a problem with towel exchange. Yes, parking can be a problem depending on when you go there, but park the car and take the trolley everywhere. We have never had a problem. For the woman whose children were in the pool--perhaps she should teach her children to follow the rules and not tell the security "make me" when told to leave the pool. I, for one, am very happy for the security. Staff is friendly and helpful.

THIS IS SUSAN WELL ME AND MY PARNETS HAVE A CONDO THERE THAT WE GO TO EVERY YEAR AND THE SUMMER AND I THINK THAT GRAND SEAS IS ONE OF THE GREATEST PLACES I HAVE EVER BEEN THE WORKERS THERE ARE VERY NICE AND ARE WILLING TO HELP YOU IN ANY WAY THEY CAN. THE RESORT IS A WONDERFUL PLACE TO JUST GET AWAY FROM IT ALL...

Hi! I'm a owner for 4 yrs at Grand seas resort, they need better manegment,last summer we where at July and the stuf aren't friendly at all,the securetyis very rud,the need to keep the,pools open till 12 am,on list for adults,they shut the lights at 10pm,when you go for vacation,you like to stay littel late,but you can't becouse of securety,last sumer they call poclice at my boys,becouse they where on swiming pool,at 10;30pm,the securety was very rud, to them he don't ask them to leave the pool nicely,but the rud way,he toll them you leve the pool now or i well make you leave the pool ,at the nice way or the hard way,the boys,toll me they where going to leave the pool, but becouse the way he said at,they where angre at securety,and they toll him, make as leave the pool,so he start grab them form the cloth,the boys run a way from him,i don't know at till 2 hrs later cops come at my room. And i like to know why this thinks hapen? When you go on vacation,it sopose to be fun time ,and not like that, we call are vacations last summer, Vacation from Hell, i think they need more parking place,and pay the stuf better,so they can give better service,like cleaning the rooms, do not close the pool till 12 am,like Best Western,next to Grand seas Resort, thank you ,i hope thinks going to change,

Hi I bought into grand seas resort in Aug2002 and on an exchange me and my wife stayed there Chrismas week, it was a real nice and clean place i like the veiw we had it would have been better if rooms had balgans. the things i didn't like was the poor house cleaning service you almost had to beg for a trash bag and dish soap also the towel exchange was bad. the hours were from 8am to 4pm I went to get towels one day at 3:30pm there was no one around it was not chrismas day either if you got towels for the pool you had to keep till next day because the room you got them at closedat 8pm. you people need to get more organized the bar and food room closed at 8pm how can you be a5 star like this was very disappoined in service. I'am a owner at Grand Seas but i think i will sell ,this place is more for family with kids that is why they roll up side walk at 8pm