Comments (64)
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Thomas C.
Jul 27, 2021Is WorldMark by Wyndham affected?
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Michele S.
Jul 27, 2021Sounds like a class action suit may be in their future.
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K S.
Jul 27, 2021Very strange. We've stayed at Bonnet Creek several times now. Each was by renting from individuals that apparently bought points and use them specifically to rent to others. They don't appear to use them as "owners" but clearly as a source of income to themselves. If Wyndham does not want this to be going on then they needed to have made it a condition of the original purchase. And going forward they'd need to see a way to undo what clearly has been going on for since it opened and probably longer at other similar facilities. Further, if they have so many "owners" that they were cancelling reservations that appeared not to involve the actual owners of said weeks then I have to wonder if they over sold their resort and would have to be canceling owners instead.
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David B.
Jul 27, 2021They are making the owners with deeded weeks (not points) hard to book their room type in the summer.
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John R.
Jul 27, 2021Thanks greatly for this timely article. We are legacy week ( not points) owners in Kona Coast 2 in Hawaii. We have fixed weeks 52 and 1 and a floating week. Does any of this new policy really affect these weeks? Thanks for your help. John Rogerson
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Susan F.
Jul 27, 2021Does this affect Marriott owners as well?
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Mary B.
Jul 27, 2021I am so happy not to be a Wyndham owner after reading this post.
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Robert M.
Jul 27, 2021Without the ability to rent out my weeks in some years to cover maintenance costs, I'd be calling a time share exit service, and I'd certainly jump into a class action suit against the company. I also own at Welk properties, where they run an in-house rental service, which dependably returns more rental income than the maintenance fees.
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Ann G
Jul 27, 2021 (edited)I want to thank Redweek for posting this article. I am a Wyndham VIP owner and wasn't aware of the extent of the restrictions on my ownership. I called owner care and on my third call was transferred to "'Owner Care" and spoke to someone who explained the "policy" not fully in writing, but still somewhat fluid. I understood having to cancel a reservation that I intended for a guest this summer. When I purchased, I was told I could recuperate some of my $2000/mo carrying costs by renting some of my ownership. I understood that some fellow owners were unable to get reservations for this opening of the travel/vacation period after Covid. I willingly sacrificed my reservation and potential income that would have slightly offset my costs of ownership. I learned that these restrictions have been extended and expanded going forward. This tells me that perhaps this timeshare giant I loved may have oversold itself and now owners are paying a price. I suggested to Owner Care that in addition to restrictions on owners, they suspend sales until they can truly accommodate all owner usage.
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Ben B.
Jul 27, 2021Marriott legacy weeks are better than points. You know you can use the week. Points does not guarantee you any reservation unless you want to go to a location you may not desire.
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M O.
Jul 27, 2021Wow. Absolutely ridiculous. Potentially illegal & fraudulent. Is it explained at sales presentations & in ownership documents that you don’t actually “own” anything? That the week/point(s) you’ve purchased & paid maintenance fees for are not yours to do with as you please? Why on earth would ANYONE buy into this program? The real reason behind this is to shut down published owner rentals which prove that there is no advantage to owning. Lawyers & class action suits are unfortunately necessary at this point.
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Barbara W.
Jul 27, 2021I was threatened in a Owner's Update meeting which tried to upgrade me to their "points" system (for $14,000 and uptick of my maintenance fees to $3000 from $1090) that Marriott may restrict my floating weeks to fixed weeks in the next 2 years. It is no longer about keeping clients of many years happy but money, money, money.
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Harbaksh A.
Jul 27, 2021Being able to rent out units to help cover maintenance fees was one of the major selling points in the last presentation that got us to upgrade to Platinum VIP. If we can’t do this, that would not be good for us or anyone we’ve decided to rent or give a reservation to AND we might end up getting stuck with points we can’t use. That’s not fair! It’s our points. What difference does it make if we’re using the unit or giving them away? We’re still using OUR points to reserve the unit. We should be able to use them any way we like! Not being able to reserve a unit is a common complaint with people who have fewer points. What ever happened to the “privileges” that are supposed to come with VIP ownership? They should have thought about that BEFORE they pushed the ability to rent out units to cover Maintenance fees.
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Barbara H.
Jul 27, 2021When I called I was told any illegal guest reservation would be cancelled within 24 to 48 hours of the reservation and I’m ok with that IF is truly is in the restricted dates. Depending upon where you read the website has conflicting information for sure. One place says one thing and another place says something different. I’ve printed out and saved what the website said the day I made a guest reservation although I doubt it would carry much weight if they decided last minute to cancel my reservation. It would take days or weeks to prove I was right. And as you said that doesn’t help the person with plane and Disney tickets and no place to stay.
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Eugene K.
Jul 27, 2021Crooks!
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Deanna S.
Jul 27, 2021It stinks like pig poop!!!
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Barb Z.
Jul 27, 2021Unbelievable and scary that they will take away owners rights. I hope other Time Share companies do not start this policy as it might start a mass exit from owning a Time Share.
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Patricia F.
Jul 27, 2021 (edited)How dare Redweek! You did this to us at the beginning of COVID. Our resort was open and you took our money and refunded it to the people that rented our week and we got screwed! Shame on Redweek.
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Craig H.
Jul 27, 2021This policy and the decisions corporate makes once again gives a bad name to the time share industry. It’s like Government “ Bait and Switch”. One gets fed up with making a decision on what Sales tells you then to find out the facts care not really the facts any more. I would think a good harsh “ Class Action” might nip this horrible action in the bud or is it butt !
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Ronald R.
Jul 27, 2021https://clubwyndham.wyndhamdestinations.com/us/en/owner-guide/resources/reservations/owner-priority-reservations
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